printer not showing in devices and printers

Hello Ron,

Thank you for the update.

I would suggest you to disable antivirus software and check the issue.

Refer:

Disable antivirus software

http://windows.microsoft.com/en-us/windows/disable-antivirus-software#1TC=windows-7

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

I hope this helps.

Thank you

Did you use the Software and Driver Removal Utility?

Quote "I understand what should show in devices and printers problem is nothing at all shows except when using in safe mode"  Not use why you address this comment to my post.

You still have the problem with corrupt files to deal with?  That may or may not have something to do with the installing the printer problem.

The other thing that you might try is using Windows Cleanup

Hello Ron,

Thank you for the input.

I hope that your findings may help other community members to resolve similar issues.

I appreciate your research.

Thank you

Ron

Here is what HP says about removing a printer:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020#N282 Uninstalling the Printer Software

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-110134-1  HP Officejet Software and Driver Removal Utility

Hello Ron,

Thank you for your reply.

In device manager, printers may be located under "Print Queues".

Please keep us posted on the issue.

Thank you