Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-08-18T02:33:41+00:00

    ¿Que es lo que te funciona?

    Tambien tengo un Nokia N8 Y ME PASA EXACTAMENTE  LO MISMO QUE A VOS.

    Funciona el modo de almacenamiento masivo perfectamente. El problema es al tratar de sincronizar Nokia Suite con N8. Directamente no lo detecta.

    Al intercambiar entre almac. mas. y NS se notan los cambios en el Administrador de dispositivos. En almac. mas. estan bien los controladores pero al cambiar a Nokia Suite se ven con sñal de problemas.

    Saludos desde Argentina

    SYMBIAN LIVES. NOKIA N8.

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  2. Anonymous
    2015-08-19T00:37:32+00:00

    The same problem with Nokia 808 PureView and N8. Nokia Suite was working well in my 8.1 Pro.

    Compatibility change for NokiaSuite.exe, setupextcmbx64.exe,  and "PC Connectivity Solution" files to Windows 8 does not help.

    Bluetooth works but too slow.

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  3. Anonymous
    2015-08-19T13:48:37+00:00

    What is interesting in all this is that if you have a BELLE phone (eg N8-00 like me) and you want to 'upgrade' and transfer all your data across to a Lumina, then the only path is Nokia Suite..... but of course that cant happen under windows 10 with this issue lurking around.

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  4. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-08-19T14:06:54+00:00

    The Transfer My data app should also work.

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