Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

Was this answer helpful?

4 people found this answer helpful.
0 comments No comments

179 additional answers

Sort by: Oldest
  1. Anonymous
    2015-11-15T20:03:57+00:00

    Hello @vienna10,

    well, well .... glad you are able to connect internet via N8-3G-Modem.

    Many many thanks to Svetlana

    Now, we can only wait for ..... M$ fixing USB cable problem.


    Also this new build is not a stable one ..... reliable for use at work.

    I think there will be many updates e many fixes too.

    It is a very long way.

    Have a nice day.

    Mario

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-11-16T08:33:07+00:00

    Hello @vienna10,

    Also this new build is not a stable one ..... reliable for use at work.

    I think there will be many updates e many fixes too.

    It is a very long way.

    Have a nice day.

    Mario

    This is most likely the wrong place to ask, but what makes you think this is not a stable build. With the exception of the Nokia N8 and Synaptics Touchpad on the notebook, have not experienced and problems, nor with any build in the past

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-11-16T10:35:38+00:00

    This is most likely the wrong place to ask, but what makes you think this is not a stable build. With the exception of the Nokia N8 and Synaptics Touchpad on the notebook, have not experienced and problems, nor with any build in the past  

    Hello @vienna10,

    if you've never had any problems now or in the past, why there are so many updates and a new version after just three months?

    Last week, after the cumulative update, my PC would not start again .... a beautiful black screen and without any warning.

    What could I do? A new fresh installation with build10240, then cumulative update and upgrade to build 10586 .....

    Okay now I am installing my programs .... and "waiting for" new cumulative updates.

    In my opinion, a build of an operating system can not change after three months (Ubuntu is changed twice a year, and Ubuntu LTS after five years).

    I can not wait for next updates (that you can not refuse as Don Vito Corleone) and not be sure that the PC will restart again.

    Fortunately I do not use PC for working, otherwise I should be careful to migrate to Windows 10.

    I went off topic. Excuse me.

    Good day to all.

    Mario

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-11-16T12:25:47+00:00

    If you get the entirely black screen, try waiting an hour or so (if you can) as sometimes it is just the update process running in the background and it does recover.

    Was this answer helpful?

    0 comments No comments