Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

Was this answer helpful?

4 people found this answer helpful.
0 comments No comments

179 additional answers

Sort by: Oldest
  1. Anonymous
    2015-11-10T16:47:19+00:00

    Hello @vienna10,

    I know that Oracle Virtualbox has problems with USB ports, for this reason I suggest you VMware Player.

    Anyway,  I'm glad you managed to use N8 as 3g Modem.

    However, I would continue to try using Svetlana's method. This may be a good fix.

    Good evening.

    Mario

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-11-10T18:57:01+00:00

    Hello @vienna10,

    I know that Oracle Virtualbox has problems with USB ports, for this reason I suggest you VMware Player.

    Anyway,  I'm glad you managed to use N8 as 3g Modem.

    However, I would continue to try using Svetlana's method. This may be a good fix.

    Good evening.

    Mario

    The reason I use VM is that it's already installed and running 10 insider, so it was easy to add another drive to that. Second, I am not familiar with VMware Player.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-11-11T11:09:50+00:00

    Hello @vienna10,

    I use both applications.

    VMware Player has a better device menagement and is better supported in windows 10.

    Have a nice day.

    Mario

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-11-11T12:04:15+00:00

    Everything works, connect your nokia to pc,go to device manager-ports-NOKIA USB SERIAL PORT-Right click-deactivate (NOT "Delete), then modems-NOKIA USB Modem-Right click-deactivate, disconnect phone and,restart PC if needed. Your  PC Suite already Works 98% (sync,backup,galery). To add another "%" for usb modem you have to download HUAWEI app "Mobile Partner" and install it,connect your nokia to pc, go to modems-NOKIA USB Modem-Right click-update driver -manually-from already installed-uncheck-HUAWEI INCORPORATED--HUAWEI MOBILE CONNECT 3G MODEM-"yes" and disconnect cable immediately-then modems-NOKIA USB Modem-Right click-activate. Injoy. Don't Forget in modem propertyes add initialization command.

    Tried this out when you posted it but never got around to saying thanks until now.

    All working for the Nokia 808.

    Was this answer helpful?

    0 comments No comments