Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-08-18T00:51:53+00:00

    Sorry for my english.

    I have Windows 10 and a Nokia N8

    It works usb mass storage.

    You have to select mass storage on the phone.

    You have to remove uninstall the driver that fails, in the Device Manager.

    Then disconnect the USB cable and then reconnect and works ok!

    Pablo

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  2. Anonymous
    2015-08-17T19:15:27+00:00

    I am also getting the same issues with a Nokia N8 - I have had to roll back the Windows 10 update and return to Windows 8.1.

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  3. Anonymous
    2015-08-15T10:41:03+00:00

    To update ... I purchased a TRUST Bluetooth 4.0 Universal Bluetooth Adaptor and plugged it into the pc. This has allowed me to sync the Nokia 700 phone with Nokia Suite using Bluetooth and it works fine. If I plug the cable in it is not recognised. The pc reports it as a driver error. I can still use the usb for charging and leave it plugged in while using the Bluetooth connection for nokia suite. The error is definitely with the cable driver. The phone has the cable as connected and active but the pc has it as a driver error.  Hope that helps. I object to having to pay for a bluetooth adaptor when it was all working fine but at least I can sync my phone with Office Outlook now.

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  4. Anonymous
    2015-08-14T17:11:01+00:00

    Hi all,

    We've shared your concern with the relevant team. We'll update this thread once we have more information to share.

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