Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

Was this answer helpful?

4 people found this answer helpful.
0 comments No comments

179 additional answers

Sort by: Newest
  1. Anonymous
    2015-08-20T20:09:09+00:00

    No it didn't work.

    The problem is with drivers for Symbian Belle. I have Symbian Anna phone this works with PC Suite too and drivers are correct. But when I put Symbian Belle phone it installs incorrect drivers with yellow exclamation mark in device manager, but incorrect only for PC Suite, and I'm using latest PC Suite which worked for Windows 8.1. It looks like Symbian Belle drivers need to be updated. I tried any other reinstalling or rebooting original cable it doesn't worked. Only through blootooth.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-08-20T18:43:37+00:00

    I was considering hitting the "Report abuse" button... J

    Anyway, there is absolute no NEW INFORMATION on this Microsoft reply, and the problem is still here.

    There needs to be a NEW DRIVER BUILD and it has nothing to do at our side...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-08-20T18:26:10+00:00

    I can confirm this, everything writen is true. I have exactly the same problem with Nokia 500 (Symbian) phone, i need nokia suite to transfer data to Lumia phone.

    WE NEED FIX FOR THIS YESTERDAY!!!!!!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-08-20T18:12:32+00:00

    +1 ...

    Was this answer helpful?

    0 comments No comments