Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-09-17T05:39:55+00:00

    Mark

    Thanks for that.  After posting my message, I had found the links you mention.  I have uninstalled Windows 10 and am again operating on Win 8.1.  The cable connection to the Nokia E7-00 now works again and I have successfully backed up to my PC.  One thing to watch into when you return to 8.1 is that the proxy settings returned - making it difficult to access the Web.  Once I had unclicked, everything reverted to normal.  So happy again!

    Alan

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  2. Anonymous
    2015-09-16T21:43:52+00:00

    Go to Action Centre->All Setting->Update & Security->Recovery and there should be an option to Go Back to Win 8.1. I've used this twice and it works well. The files it uses are only stored for a month and are deleted by Disk Cleanup (but you should get a warning).

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  3. Anonymous
    2015-09-12T15:29:12+00:00

    I am in the same situation and wish I had read these comments before accepting the upgade to Windows 10.  I have posted a question to both Nokia and Microsoft on both Twitter and Facebook but - predictably perhaps - no response from either. As I have a physical keyboard on my Nokia E7-00, I am particularly loathe to give it up as I do not know of another smartphone with useable physical keyboard.

    Anyone know how I can Ungrade and revert to Windows 8.1?

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  4. Anonymous
    2015-09-05T14:43:46+00:00

    I have same problems on Nokia 5630.I am tired to find any solution and roll back windows 8.

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