Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-11-03T19:38:52+00:00

    Is this problem going to be addressed in the Redstone update? I am still not going to update any more machines (3 desktops and 2 laptops) to W10 until I can be sure my E7 will function on all.

    I knew that this update was coming some time in November (didn't know that it had its own codename), and had been holding out hope that it would be addressed when it comes through.  Anybody have any idea what day this big W10 update is supposed to happen?

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  2. Anonymous
    2015-11-02T19:25:53+00:00

    Is this problem going to be addressed in the Redstone update? I am still not going to update any more machines (3 desktops and 2 laptops) to W10 until I can be sure my E7 will function on all.

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  3. Anonymous
    2015-10-31T14:16:00+00:00

    Had hoped with every upgrade that my N8 would start working. I had also tried everything possible, without success.

    However, my older Nokia X6 works perfectly in Nokia Suite, even as a modem! So it can't be the USB cable driver, as this driver is installed by Nokia Suite

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  4. Anonymous
    2015-10-24T03:21:50+00:00

    I only use Nokia Suite via Bluetooth to loads maps and to backup my phone and contacts.

    To move videos and photos, I connect with the cable in mass storage mode, and copy the files across.

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