Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-11-08T19:26:07+00:00

    What the firmware version on your nokia?

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  2. Anonymous
    2015-11-08T18:58:05+00:00

    Finally managed to connect to the N8 on my older notebook, which had the latest build installed. Disconnected the network cable and Nokia Suite promptly asked if I want to connect to the Internet via the N8. Clicked on "connect to internet" and nothing appeared to happen. Said it was connecting, after about 5 minutes! 5 minutes later it finally connected.

    Could not establish another connection after closing and trying to reconnect

    Hello @vienna10,

    what is the operative system of your older notebook ?

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  3. Anonymous
    2015-11-08T17:16:29+00:00

    Mobile Partner won't work. You have to whether establish internet connection manually or have "Nokia PC Suite" installed before you follow my first instruction. If you do then simply double click on Nokia Suite desktop icon-Tools-Connect to internet. To  establish connection manually you should put a call to your mobile operator to have an initialization command (my is AT+CGDCONT=1,"IP","internet.tele2.ru") and a number (my: *99#) to connect. Then go to control panel-devices and printers- right click on your phone-modem settings-modems-tap on your phone-properties-change-addition commands-paste_your-ok-ok. Go to control panel-devices and printers- right click on your phone-connection-dial-paste_your_nomber-ok. Injoy. Depends on your provider may be additional username and password.

    Finally managed to connect to the N8 on my older notebook, which had the latest build installed. Disconnected the network cable and Nokia Suite promptly asked if I want to connect to the Internet via the N8. Clicked on "connect to internet" and nothing appeared to happen. Said it was connecting, after about 5 minutes! 5 minutes later it finally connected.

    Could not establish another connection after closing and trying to reconnect

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  4. Anonymous
    2015-11-08T12:08:11+00:00

    Mobile Partner won't work. You have to whether establish internet connection manually or have "Nokia PC Suite" installed before you follow my first instruction. If you do then simply double click on Nokia Suite desktop icon-Tools-Connect to internet. To  establish connection manually you should put a call to your mobile operator to have an initialization command (my is AT+CGDCONT=1,"IP","internet.tele2.ru") and a number (my: *99#) to connect. Then go to control panel-devices and printers- right click on your phone-modem settings-modems-tap on your phone-properties-change-addition commands-paste_your-ok-ok. Go to control panel-devices and printers- right click on your phone-connection-dial-paste_your_nomber-ok. Injoy. Depends on your provider may be additional username and password.

    Thank you for your answer. The problem is, when I try Nokia Suite, it doesn't see the N8. I did try it first. It was installed originally and I use the Nokia as a modem when I am on holidays (no WIFI)

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