Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  2. Anonymous
    2016-10-02T01:46:15+00:00

    Of course anything is possible, but I do not think that is the issue: a) it never happened before the updates and cable-driver issues, so if there is something different about the way my carrier is seeing this connection, then it would be due to the drivers; but b) it does not happen when I am connected to my surface by Bluetooth, only when connected by cable.This suggests a conflict between the connection software and the cable. And c), as noted, there are "failed" commands in the modem dialing query when using the cable connection.

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  3. Anonymous
    2016-09-30T16:17:53+00:00

    I am not able to update the sofware - When I try it - PC Suite is downloadig the file and after that message is poping-up : The operating system is not supported. Installation will not continue.

    Are you about the Support Software which the Suite installs on your phone? For this, you have to change the date to something in the year 2015, because a code-signing certificate expired. If you about firmware updates, for this you have to go for the Recovery Tool…

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  4. Anonymous
    2016-09-29T18:14:23+00:00

    No blue screens in my case when i connect to internet using my nokia 808 as a modem via USB .

    The problem may caused by a carrier. If no data tethering is allowed then your carrier will simply drop connection. In this case some devices may be in  the "lost" state hanging up or showing a blue screen (my dell laptop just hung up). If you can tether your 3/4G or LTE  then try to reset your network adapters. It is what i did to get it working... Microsoft uses virtual net bridges which may not work properly when you use modem. Open ..\Control Panel\All Control Panel Items\Network and Sharing Center\ -> troubleshoot problems. There will be an option to reset all net adapters then restart. It worked for me.

    Cheers 

    Natali

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