Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2016-04-26T13:04:18+00:00

    And another month. Hello, MS?

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  2. Anonymous
    2016-03-24T14:06:46+00:00

    Another month+ and still no fix. While the Huawei solution worked for a time, the more recent builds have stopped this workaround. MS, can you please fix this? How hard can it be to allow the cable drivers to work? It works by Bluetooth, so it's clearly the drivers and not something else. Sheesh, get it fixed already!

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  3. Anonymous
    2016-02-14T23:25:05+00:00

    Everything works, connect your nokia to pc,go to device manager-ports-NOKIA USB SERIAL PORT-Right click-deactivate (NOT "Delete), then modems-NOKIA USB Modem-Right click-deactivate (and maybe "Portable Devices"(WPD)-deactivate), disconnect phone and,restart PC if needed. Your  PC Suite already Works 98% (sync,backup,galery). To add another "%" for usb modem you have to download HUAWEI ( go to here  and download (post#2) Mobile Partner both 1 and 2 parts(it is single file splitted to 2parts)  and install it,connect your nokia to pc, go to modems-NOKIA USB Modem-Right click-update driver -manually-from already installed-uncheck-HUAWEI INCORPORATED--HUAWEI MOBILE CONNECT 3G MODEM-"yes" and disconnect cable immediately-then modems-NOKIA USB Modem-Right click-activate. Injoy. Don't Forget in modem propertyes add initialization command. If you'd like to install Port driver then do same steps but HUAWEI INCORPORATED--HUAWEI MOBILE CONNECT 3G PC UI Interfase.

    If this solution still don't work for you then try this.

     

    Hello Svetlana

    I am very grateful for your solution. After upgrading from Win7 to Win10 my ability to sync my Nokia 808 with Nokia Suite stopped. I tried several workarounds with no result but your solution solved the problem completely! One can wonder why Microsoft still (February 2016) don’t offer an official upgrade to solve the problem?

    Nokia 808 user

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  4. Anonymous
    2016-02-01T14:49:07+00:00

    I'm not sure but you can try second solution from 9 pageof the topic.

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