Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

Was this answer helpful?

4 people found this answer helpful.
0 comments

179 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-11-05T08:56:08+00:00

    go to modems-NOKIA USB Modem-Right click-update driver -manually-from already installed-uncheck-HUAWEI INCORPORATED--HUAWEI MOBILE CONNECT 3G MODEM-"yes" and disconnect cable immediately-then modems-NOKIA USB Modem-Right click-activate. Injoy. Don't Forget in modem propertyes add initialization command.

    I'm not sure that I could follow the whole procedure exactly. Got confused after installing the Huawei. Update driver from manually installed - what? What do I do with the Nokia USB serial port? Leave it disabled?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-11-04T21:37:33+00:00

    This made my day!!!  Thank you for posting up this fix.  Now, I don't have to wail and moan (as much) about MS dropping support for Nokia Symbian phones!!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-11-04T18:49:44+00:00

    Hello Svetlana,

    many thanks for your replay.

    Now everything is working for my old N8.

    Good evening.

    Ciao.

    Mario

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-11-04T17:47:46+00:00

    Svetlana (СветланаСолева) You are genius!

    Thank you very much! This was so simple solution, when didn't need the modem! Who would have guessed :)

    Works perfectly fine for me!

    -Timo

    Was this answer helpful?

    0 comments