New MSN homepage not loading slideshows

Anonymous

I am running windows 8 and was converted to the new MSN homepage. The page itself loads just fine. However, for articles that are slideshows, the main images do not show up. I can see the entire article page and even the thumbnails. The main picture screen remains blacked out. I can not click the thumbnails and there are no arrows to advance the show. I do not see that the page is waiting on any items to load. The box for the image loads, just remains blacked out with thumbnails on the bottom of the box.

I have tried open MSN on both IE10 and google chrome.

As I've said, the page loads correctly, I can even go to the source of the article and view the slideshow on their webpage just fine.

I have no problems with videos or text articles. I thought maybe it was pop- up blockers, etc. but turned them off and restarted with no luck.

Any ideas why only articles with slideshows do not work?

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Anonymous

Hi,

Thank you for posting your question on Microsoft Community. Sorry to hear that slideshows of MSN Homepage not appearing correctly.

Sometimes websites don't look like you expect them. This might be caused by a compatibility problem between Internet Explorer and the site you're on.

Open the website in Compatibility View. Once you turn on Compatibility View, Internet Explorer will automatically show that site in Compatibility View each time you visit. You can turn it off by removing it from your compatibility list.

Fix site display problems with Compatibility View.

http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-10

You can also refer to the following link.

Browser support and best experience for MSN.

https://support2.microsoft.com/kb/2999871/en-au?wa=wsignin1.0

Hope this information helps you. Please do let us know if you need further assistance.

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41 additional answers

Anonymous

2014-10-22T03:25:57+00:00

I'm glad this issue is fixed for you. I also hope this issue has been fixed for everyone else.

Even if the issue is fixed, however, I would still recommend giving Firefox a try. It has a lot of great add-ons, chief among them being AdBlock Plus. Not only do I not have display ads on any web pages I view, I also haven't heard a commercial on Pandora or Youtube since switching over.

Thanks David!

But my plot thickens........I did download firefox.

Now I have a very interesting thing happening.

The slideshows work on all 3 browsers.......until my computer goes to sleep. On all 3, once I get the screen back, the slideshows no longer work. I can completely restart and they come back....until sleep kicks in.

Anyway, now I am not sure what is going on. I am fine as long as I keep working. Will work all day long until it goes into sleep mode, then they go away.

Strange!!!

I do like firefox by the way.
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Anonymous

2014-10-22T21:00:24+00:00

I have the same problem under Windows 7 Professional.

How do I fix it?

In the mean time, I too have switched to Yahoo.com for most uses.
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Anonymous

2014-10-24T10:04:23+00:00

I have the same issue using the latest version of firefox on both my work (Windows 7) and home (windows 8.1) devices. tried using latest version of ie with and without compatibility mode. my home machine is a gaming one so I keep it up with the latest active x, flash, java, shockwave versions etc. none of the suggested solutions seem to make any difference. If you have a discovered a real fix please update us.
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Anonymous

2014-10-24T16:30:23+00:00

I'm still having the same problem and I think I'm just going have to use a different web page.
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