KB3023607 repeatedly removed by deepclean after KB3032359/KB3021952 (5.2mb ea) repeatedly offered/installed...

Anonymous
2015-03-15T22:40:10+00:00

KB3021952 (Feb "Cumulative" Update for IE) invloves a "bundled" update, it includes KB3023607. KB3032359 (March "Cumulative" Update for IE) is "bundled" it includes KB3040335 & KB3023607 (Again???) KB3032359 (allegedly) supersedes KB3021952 but both are needed along with KB3023607 to have a fully patched system. The problem occurs when Windows Update Cleanup (deepclean) is run after all patches are installed, it removes KB3023607, the "bundled" update as superseded :

2015-03-12 09:31:26, Info CBS Adding: Package_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0

2015-03-12 09:31:31, Info CBS DC: Package_for_KB3023607~31bf3856ad364e35~amd64~~6.1.1.0: unique components: 58 Size: 20.54 MB (21,538,670 bytes) 2015-03-12 09:31:31, Info CBS Total size of superseded packages: 20.54 MB (21,538,670 bytes)

The KB's 3021952 & 3032359 (5.2mb) that are continually removed/re-offered/re-installed/re-removed... lather, rinse, repeat... are actually the child package component KB3023607 which gets removed by deepclean.

Thread information Updated see my reply Pg 6 March 30 2:48 AM

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-03-30T23:03:36+00:00

At this point, it's evident that MS needs to investigate why Windows Update cleanup detection logic is ...broken (for lack of a better word) on some user's computer's only, there has to be a "missing link" ... I'm out of ideas and don't see too many here or elsewhere on the Innernetz

.

I have 2 options to correct the problem of KB3031432 not appearing in Installed Updates but yet the MSU installer returns the message KB3031432 is already installed... and the PendingDeletes that won't.

  1. Repair Install
  2. Restore from prior backup image (2/12/15, after Feb Black Patch Tuesday, tested on spare HDD.

Thank to everyone who replied, and a special thanks to "J"... seems you're one of the few I've seen around here that "gets" it.

Regards & Hasta la Bye-Bye

,

"Pink"

Edit to add: I have successfully restored my system to a previous backup image (2/12/15) prior to the "March Patch Madness" described in my OP, uninstalled the troublesome KB2852386 that enables Update Cleanup and re-applied the March '15 patches, all now appear in Installed Updates, including KB's 3023607, 3035131 & 3031432. Kindly mark this as "Answer" as I consider this matter resolved... if only temporarily.

Thank you.

Was this answer helpful?

0 comments No comments

127 additional answers

Sort by: Most helpful
  1. Anonymous
    2015-03-16T00:05:39+00:00

    Assuming Win7 64-bit with Internet Explorer 11 (IE11) installed...

    Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting my post:

    1a. When (approx. date) did you purchase the computer?

    1b. Did Win7 64-bit come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade the computer to Win7?

    1. What is the full name of your installed anti-virus application or security suite and when (approx. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?
    2. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
    3. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)
    4. Is KB3030377, KB3032323, KB3035131, KB3034344, KB3035126, KB3035132, KB3039066, KB3033889, KB3046049, and/or KB3033929 listed in Installed Updates (not Update History)? [1]
    5. *Assuming Java is installed =>*Is Java Version 8 Update 40 (or higher) or Java Version 7 Update 75 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://java.com/en/download/uninstallapplet.jsp [2]
    6. Is Adobe Flash Player v17.0.0.134 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/

    8a. When (exact date) was Internet Explorer 11 installed according to Installed Updates?

    8b. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g., Update Version: XX.0.54 (KB1231231) ?

    8c. Is Firefox, Chrome or any other alternate browser installed?

    1. How often (if ever) do you run Disk Cleanup?
    2. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleanercomponent)?

    ==============================================

    [1] Start | Control Panel | Programs and Features | View installed updates (in left-hand menu)

    [2] No need to install Java if it's not already installed!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-03-15T23:21:13+00:00

    You're welcome :)

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more