Windows Update KB2952664 constantly failing on configure.

Anonymous
2015-06-05T12:51:27+00:00

Hello

For a long time I am fighting with update KB2952664 installation. First time when I ran in to the problems I just hid it as it was optional but now I need it to reserve my copy of Windows 10 (this update is required to run GWX tool which is now not working on my system).

As for the KB2952664 it is constantly failing on the configuration screen after the reboot with the error code 80044015. Windows is automatically reverting the changes than.

I have tried quite a few suggestions found on the internet (like SFC repair etc.) but without any luck. By the way, this update was failing even on a clean Windows 7 installation as I reinstalled my system not long ago and this was the only KB that I was unable to install so it seems that the problem is not related to any software or configuration change on my Windows.

Blow I zipped CBS log and windows update log:

CBS.log

http://1drv.ms/1AOsVgh

WindowsUpdate.log

http://1drv.ms/1AOsYsD

Is there anyone who can advice on this problem?

Is there a possibility to reserve a Windows 10 copy without GWX tools so I will not need to install this problematic KB?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-06-30T18:05:20+00:00

    There is no solution to this error.  Your only option is a factory reset.  I've tried over a dozen different supposed solutions to fix this problem and none of them have worked.

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  2. Anonymous
    2015-06-30T18:02:15+00:00

    Gents, any new ideas?

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  3. Anonymous
    2015-06-13T09:49:03+00:00

    KB3058515 Installed

    KB3033890 Installed

    KB3059317 Installed

    KB3057839 Installed

    KB3063858 Not Installed

    KB3035583 Installed

    KB2990214 Installed

    KB2952664 Indeed is now showing in Windows Update. I tried to install it with the same result: Fail on configuration after reboot.

    Message from event log:

    Installation Failure: Windows failed to install the following update with error 0x80044015: Update for Windows 7 for x64-based Systems (KB2952664).

    Flash is in version: 17,0,0,188.

    Please see also part of the CBS log below. The whole operation is failing on "Parsing MOF file: C:\Windows\system32\wbem\aeinv.mof" and than it is reverting changes. 

    2015-06-13 11:23:17, Info                  CSI    00000013 Begin executing advanced installer phase 32 (0x00000020) index 6 (sequence 39) <br><br>    Old component: [l:0]"" <br><br>    New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Application-Experience-Inventory, Culture=neutral, Version=6.1.7601.18868, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" <br><br>    Install mode: install <br><br>    Installer ID: {4f9da785-7ffc-4a7d-9e7e-b1a67ad8b508} <br><br>    Installer name: [12]"Directory SD" <br><br>2015-06-13 11:23:17, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 51. <br><br>2015-06-13 11:23:17, Info                  CSI    00000014 Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:660db194baa5d00107000000cc04c805} pathid: {l:16 b:660db194baa5d00108000000cc04c805} path: [l:238{119}]"\SystemRoot\WinSxS\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18868_none_e83d75d9e59ba1ea"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:17, Info                  CSI    00000015 Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:a855bf94baa5d00109000000cc04c805} pathid: {l:16 b:a855bf94baa5d0010a000000cc04c805} path: [l:238{119}]"\SystemRoot\WinSxS\amd64_microsoft-windows-cmitrustinfoinstallers_1122334455667788_6.1.7601.18766_none_eff6dbbccdcdcee0"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:17, Info                  CSI    00000016@2015/6/13:09:23:17.399 CSI Advanced installer perf trace: <br><br>CSIPERF:AIDONE;{4f9da785-7ffc-4a7d-9e7e-b1a67ad8b508};Microsoft-Windows-Application-Experience-Inventory, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type<br> neutral, TypeName neutral, PublicKey neutral;465081 <br><br>2015-06-13 11:23:17, Info                  CSI    00000017 End executing advanced installer (sequence 39) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:17, Info                  CSI    00000018 Begin executing advanced installer phase 32 (0x00000020) index 7 (sequence 40) <br><br>    Old component: [l:0]"" <br><br>    New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Application-Experience-Inventory, Culture=neutral, Version=6.1.7601.18868, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" <br><br>    Install mode: install <br><br>    Installer ID: {9f4ec79f-3a97-4772-b635-2899468900a2} <br><br>    Installer name: [3]"Mof" <br><br>2015-06-13 11:23:17, Info                  CSI    00000019 Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:ad6be594baa5d0010b000000cc04c805} pathid: {l:16 b:ad6be594baa5d0010c000000cc04c805} path: [l:226{113}]"\SystemRoot\WinSxS\amd64_microsoft-windows-wmi-mofinstaller_31bf3856ad364e35_6.1.7600.16385_none_6e1250e34571b3f3"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:18, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 59. <br><br>2015-06-13 11:23:23, Error                 CSI    00000001@2015/6/13:09:23:23.327 (F) Logged @2015/6/13:09:23:17.555 : [ml:94{47},l:92{46}]"MOF (install online) $(runtime.wbem)\aeinv.mof" <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Error                 CSI    00000002@2015/6/13:09:23:23.327 (F) CMIADAPTER: Inner Error Message from AI HRESULT = 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)] <br><br> [ <br><br>[205]"Parsing MOF file: C:\Windows\system32\wbem\aeinv.mof <br><br> <br><br>C:\Windows\system32\wbem\aeinv.mof (81): error SYNTAX 0X80044015: Type mismatch. The value specified could not be coerced into the appropriate type <br><br> <br><br> <br><br> <br><br>" <br><br>] <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Error                 CSI    00000003@2015/6/13:09:23:23.327 (F) CMIADAPTER: AI failed. HRESULT = 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)] <br><br>Element: <br><br>[81]"<mof xmlns="urn:schemas-microsoft-com:asm.v3" name="$(runtime.wbem)\aeinv.mof" />" <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Error                 CSI    0000001a@2015/6/13:09:23:23.327 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller<br> expression: hr <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Error                 CSI    00000004@2015/6/13:09:23:23.811 (F) CMIADAPTER: Exiting with HRESULT code = 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)]. <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Error                 CSI    0000001b@2015/6/13:09:23:23.811 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install<br> expression: hr <br><br>[gle=0x80004005] <br><br>2015-06-13 11:23:23, Info                  CSI    0000001c@2015/6/13:09:23:23.857 CSI Advanced installer perf trace: <br><br>CSIPERF:AIDONE;{9f4ec79f-3a97-4772-b635-2899468900a2};Microsoft-Windows-Application-Experience-Inventory, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type<br> neutral, TypeName neutral, PublicKey neutral;8162092 <br><br>2015-06-13 11:23:23, Info                  CSI    0000001d Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:9d22ba98baa5d0010e000000cc04c805} pathid: {l:16 b:9d22ba98baa5d0010f000000cc04c805} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_6.1.7600.16385_none_3868158f24725705"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:23, Error      [0x018020] CSI    0000001e (F) Failed execution of queue item Installer: Mof ({9f4ec79f-3a97-4772-b635-2899468900a2}) with HRESULT 80044015 [Error,Facility=FACILITY_ITF,Code=16405 (0x4015)].  Failure will not be ignored: A rollback<br> will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005] <br><br>2015-06-13 11:23:23, Info                  CSI    0000001f Creating NT transaction (seq 1), objectname [6]"(null)" <br><br>2015-06-13 11:23:23, Info                  CSI    00000020 Created NT transaction (seq 1) result 0x00000000, handle @0x2d4 <br><br>2015-06-13 11:23:24, Info                  CSI    00000021@2015/6/13:09:23:24.091 CSI perf trace: <br><br>CSIPERF:TXCOMMIT;220196 <br><br>2015-06-13 11:23:24, Info                  CSI    00000022 End executing advanced installer (sequence 40) <br><br>    Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)  <br><br> <br><br>2015-06-13 11:23:24, Info                  CSI    00000023 Begin executing advanced installer phase 32 (0x00000020) index 8 (sequence 41) <br><br>    Old component: [l:0]"" <br><br>    New component: [ml:380{190},l:378{189}]"Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Culture=neutral, Version=6.1.7601.18868, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" <br><br>    Install mode: install <br><br>    Installer ID: {4f9da785-7ffc-4a7d-9e7e-b1a67ad8b508} <br><br>    Installer name: [12]"Directory SD" <br><br>2015-06-13 11:23:24, Info                  CSI    00000024 Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:a238e098baa5d00111000000cc04c805} pathid: {l:16 b:a238e098baa5d00112000000cc04c805} path: [l:238{119}]"\SystemRoot\WinSxS\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18868_none_e5a020d4101a2015"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:24, Info                  CSI    00000025@2015/6/13:09:23:24.169 CSI Advanced installer perf trace: <br><br>CSIPERF:AIDONE;{4f9da785-7ffc-4a7d-9e7e-b1a67ad8b508};Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},<br> Type neutral, TypeName neutral, PublicKey neutral;94648 <br><br>2015-06-13 11:23:24, Info                  CSI    00000026 End executing advanced installer (sequence 41) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:24, Info                  CSI    00000027 Begin executing advanced installer phase 32 (0x00000020) index 0 (sequence 0) <br><br>    Old component: [l:0]"" <br><br>    New component: [l:0]"" <br><br>    Install mode: install <br><br>    Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9} <br><br>    Installer name: [25]"RegistryKey SD Applicator" <br><br>2015-06-13 11:23:24, Info                  CSI    00000028 End executing advanced installer (sequence 0) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:24, Info                  CSI    00000029 Begin executing advanced installer phase 38 (0x00000026) index 9 (sequence 48) <br><br>    Old component: [l:0]"" <br><br>    New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Application-Experience-Inventory, Culture=neutral, Version=6.1.7601.18868, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" <br><br>    Install mode: install <br><br>    Installer ID: {386b5911-b69e-4d2d-a3ab-796d2ec6af38} <br><br>    Installer name: [14]"Task Scheduler" <br><br>2015-06-13 11:23:24, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 75. <br><br>2015-06-13 11:23:24, Info                  CSI    0000002a@2015/6/13:09:23:24.700 CSI Advanced installer perf trace: <br><br>CSIPERF:AIDONE;{386b5911-b69e-4d2d-a3ab-796d2ec6af38};Microsoft-Windows-Application-Experience-Inventory, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type<br> neutral, TypeName neutral, PublicKey neutral;659607 <br><br>2015-06-13 11:23:24, Info                  CSI    0000002b End executing advanced installer (sequence 48) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:24, Info                  CSI    0000002c Begin executing advanced installer phase 38 (0x00000026) index 10 (0x000000000000000a) (sequence 49) <br><br>    Old component: [l:0]"" <br><br>    New component: [ml:332{166},l:330{165}]"Microsoft-Windows-Compat-Appraiser-Logger, Culture=neutral, Version=6.1.7601.18868, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" <br><br>    Install mode: install <br><br>    Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} <br><br>    Installer name: [6]"Events" <br><br>2015-06-13 11:23:24, Info                  CSI    0000002d Performing 1 operations; 1 are not lock/unlock and follow: <br><br>  LockComponentPath (10): flags: 0 comp: {l:16 b:ecac3a99baa5d00113000000cc04c805} pathid: {l:16 b:ecac3a99baa5d00114000000cc04c805} path: [l:238{119}]"\SystemRoot\WinSxS\amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.18868_none_2db7d9d453b12fed"<br> pid: 4cc starttime: 130786609242836488 (0x01d0a5ba694c0e08) <br><br>2015-06-13 11:23:25, Info                  CSI    0000002e@2015/6/13:09:23:25.183 CSI Advanced installer perf trace: <br><br>CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-Compat-Appraiser-Logger, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral,<br> TypeName neutral, PublicKey neutral;615649 <br><br>2015-06-13 11:23:25, Info                  CSI    0000002f End executing advanced installer (sequence 49) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:25, Info                  CSI    00000030 Begin executing advanced installer phase 50 (0x00000032) index 0 (sequence 0) <br><br>    Old component: [l:0]"" <br><br>    New component: [l:0]"" <br><br>    Install mode: uninstall <br><br>    Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9} <br><br>    Installer name: [25]"RegistryKey SD Applicator" <br><br>2015-06-13 11:23:25, Info                  CSI    00000031 End executing advanced installer (sequence 0) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:25, Info                  CSI    00000032 Begin executing advanced installer phase 50 (0x00000032) index 0 (sequence 0) <br><br>    Old component: [l:0]"" <br><br>    New component: [l:0]"" <br><br>    Install mode: install <br><br>    Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9} <br><br>    Installer name: [25]"RegistryKey SD Applicator" <br><br>2015-06-13 11:23:25, Info                  CSI    00000033 End executing advanced installer (sequence 0) <br><br>    Completion status: S_OK  <br><br> <br><br>2015-06-13 11:23:25, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 91. <br><br>2015-06-13 11:23:25, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0.  A rollback transaction will be created. [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:23:25, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateInitiateRollback CbsExecuteStateFlagAdvancedInstallersFailed <br><br>2015-06-13 11:23:25, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback. <br><br>2015-06-13 11:23:25, Info                  CSI    00000034 Rolling back transactions... <br><br> <br><br>2015-06-13 11:23:25, Info                  CSI    00000035 Creating NT transaction (seq 2), objectname [6]"(null)" <br><br>2015-06-13 11:23:25, Info                  CSI    00000036 Created NT transaction (seq 2) result 0x00000000, handle @0x204 <br><br>2015-06-13 11:23:25, Info                  CSI    00000037 Performing 5 operations; 5 are not lock/unlock and follow: <br><br>  Uninstall (6): flags: 1 tlc: [6678e028bc42e8dd8dd45dd80d4b5ffe, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey<br> neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:156{78}]"Package_3_for_KB2952664~31bf3856ad364e35~amd646.1.10.5.2952664-6_neutral_GDR" ncdata: [l:0]"") <br><br>  Uninstall (6): flags: 1 tlc: [7a904b37db904d87abfed0e381ce2b11, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey<br> neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:156{78}]"Package_3_for_KB2952664~31bf3856ad364e35~amd646.1.10.5.2952664-5_neutral_GDR" ncdata: [l:0]"") <br><br>  Uninstall (6): flags: 1 tlc: [48f9fdd29e1fdf840a3b9eb10f90aadf, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey<br> neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:156{78}]"Package_3_for_KB2952664~31bf3856ad364e35~amd646.1.10.5.2952664-4_neutral_GDR" ncdata: [l:0]"") <br><br>  Uninstall (6): flags: 1 tlc: [8b441ce4775c9e0e60cd65ed989ced5d, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey<br> neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:156{78}]"Package_3_for_KB2952664~31bf3856ad364e35~amd646.1.10.5.2952664-3_neutral_GDR" ncdata: [l:0]"") <br><br>  Uninstall (6): flags: 1 tlc: [070ec2dac26114847bd4c7165ba760bc, Version = 6.1.7601.18868, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, Pu <br><br>2015-06-13 11:23:25, Info                  CSI    blicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:156{78}]"Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.10.5.2952664-1_neutral_GDR"<br> ncdata: [l:0]"") <br><br>2015-06-13 11:23:25, Info                  CSI    00000038 Component change list:   { 6.1.7601.18868 -> 6.1.7601.17514 Microsoft-Windows-Application-Experience-Program-Data, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken<br> = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) 7a904b37db904d87abfed0e381ce2b11, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) 8b441ce4775c9e0e60cd65ed989ced5d, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) Microsoft-Windows-Application-Experience-Telemetry-SDBs, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral<br> } <br><br>  { 6.1.7601.18868 -> (null) 070ec2dac26114847bd4c7165ba760bc, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) Microsoft-Windows-Compat-Appraiser-Logger, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey<br> neutral } <br><br>  { 6.1.7601.18868 -> (null) 6678e028bc42e8dd8dd45dd80d4b5ffe, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>   <br><br>2015-06-13 11:23:25, Info                  CSI    { 6.1.7601.18868 -> (null) Microsoft-Windows-Application-Experience-Inventory, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type<br> neutral, TypeName neutral, PublicKey neutral } <br><br>  { 6.1.7601.18868 -> (null) 48f9fdd29e1fdf840a3b9eb10f90aadf, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral } <br><br>2015-06-13 11:23:26, Info                  CSI    00000039 Unable to delete directory [ml:94{47},l:92{46}]"??\C:\ProgramData\Microsoft\Diagnosis\ETLLogs"; it is still owned by component Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839,<br> pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral <br><br> <br><br>2015-06-13 11:23:26, Info                  CBS    Startup: Changing logon timeout to a static timeout: 10800000 <br><br>2015-06-13 11:23:27, Info                  CSI    0000003a@2015/6/13:09:23:27.09 CSI perf trace: <br><br>CSIPERF:TXCOMMIT;447322 <br><br>2015-06-13 11:23:27, Info                  CBS    Startup: Failed to process advanced operation queue.  Rolling back primitives. <br><br>2015-06-13 11:23:27, Info                  CBS    Setting ExecuteState key to: CbsExecuteStatePrimitives CbsExecuteStateFlagRollback CbsExecuteStateFlagAdvancedInstallersFailed <br><br>2015-06-13 11:23:27, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback. <br><br>2015-06-13 11:23:27, Info                  CBS    Startup: Release of all CSI Inventories completed with hr: 0x0 <br><br>2015-06-13 11:23:27, Info                  CBS    Startup: Processing primitive operations queue. <br><br>2015-06-13 11:23:27, Info                  CBS    Obtained poqexec from SetupExecute. C:\Windows\System32\poqexec.exe /display_progress \SystemRoot\WinSxS\pending.xml <br><br>2015-06-13 11:23:27, Info                  CBS    Running poqexec with: C:\Windows\System32\poqexec.exe /noreboot /display_progress \SystemRoot\WinSxS\pending.xml <br><br>2015-06-13 11:23:27, Info                  CBS    Waiting for poqexec.exe to complete... <br><br>2015-06-13 11:23:30, Info                  CBS    Poqexec.exe completed. [HRESULT = 0x00000000 - S_OK] <br><br>2015-06-13 11:23:30, Info                  CBS    SQM: Reporting poqexec status with status: 0x0, failed file: (null), interfering process: (null), context: Startup, first merged sequence: 766 <br><br>2015-06-13 11:23:30, Info                  CBS    SQM: Upload requested for report: PoqexecStatus, session id: 142861, sample type: Standard <br><br>2015-06-13 11:23:30, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard <br><br>2015-06-13 11:23:30, Info                  CBS    Attempting to remove poqexec from SetupExecute <br><br>2015-06-13 11:23:30, Info                  CBS    Removed poqexec from SetupExecute. <br><br>2015-06-13 11:23:30, Info                  CBS    Startup: Primitive operations completed successfully. <br><br>2015-06-13 11:23:30, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateResolvePending CbsExecuteStateFlagRollback <br><br>2015-06-13 11:23:30, Info                  CBS    Clearing HangDetect value <br><br>2015-06-13 11:23:30, Info                  CBS    Saved last global progress. Current: 146, Limit: 146, ExecuteState: CbsExecuteStateResolvePending CbsExecuteStateFlagRollback <br><br>2015-06-13 11:23:30, Info                  CBS    CBS has signaled TrustedInstaller that a reboot is required. <br><br>2015-06-13 11:23:30, Info                  CBS    Startup: received notification that startup processing completed and a restart has been initiated. <br><br>2015-06-13 11:23:30, Info                  CBS    Startup: Success, restart required to continue processing. <br><br>2015-06-13 11:23:30, Info                  CBS    Startup: Processing complete. [HRESULT = 0x80070bc2 - ERROR_SUCCESS_REBOOT_REQUIRED] <br><br>2015-06-13 11:23:30, Info                  CBS    Restored system sleep block state: 0x80000000 <br><br>2015-06-13 11:23:30, Info                  CBS    May have successfully finished startup processing but another reboot and executing startup processing again is required to be sure. <br><br>2015-06-13 11:23:30, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070bc2 - ERROR_SUCCESS_REBOOT_REQUIRED] <br><br>2015-06-13 11:23:30, Info                  CBS    Startup processing thread terminated normally <br><br>2015-06-13 11:23:34, Info                  CBS    Trusted Installer signaled for shutdown, going to exit. <br><br>2015-06-13 11:23:34, Info                  CBS    Ending the TrustedInstaller main loop. <br><br>2015-06-13 11:23:34, Info                  CBS    Starting TrustedInstaller finalization. <br><br>2015-06-13 11:23:34, Info                  CBS    Ending TrustedInstaller finalization. <br><br>2015-06-13 11:24:33, Info                  CBS    Starting TrustedInstaller initialization. <br><br>2015-06-13 11:24:34, Info                  CBS    Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll <br><br>2015-06-13 11:24:36, Info                  CSI    00000001@2015/6/13:09:24:36.041 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa35f0dd @0x7fefa7798b5 @0x7fefa7434e3 @0xff88e97c @0xff88d799 @0xff88db2f) <br><br>2015-06-13 11:24:36, Info                  CSI    00000002@2015/6/13:09:24:36.592 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa35f0dd @0x7fefa7c6816 @0x7fefa792b18 @0x7fefa7435b9 @0xff88e97c @0xff88d799) <br><br>2015-06-13 11:24:36, Info                  CSI    00000003@2015/6/13:09:24:36.632 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa35f0dd @0x7fef9828738 @0x7fef9828866 @0xff88e474 @0xff88d7de @0xff88db2f) <br><br>2015-06-13 11:24:36, Info                  CBS    Ending TrustedInstaller initialization. <br><br>2015-06-13 11:24:36, Info                  CBS    Starting the TrustedInstaller main loop. <br><br>2015-06-13 11:24:36, Info                  CBS    TrustedInstaller service starts successfully. <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Initializing online with Windows opt-in: False <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Cleaning up report files older than 10 days. <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Requesting upload of all unsent reports. <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:24:36, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL] <br><br>2015-06-13 11:24:36, Info                  CBS    Blocked system sleep; prior state: 0x80000000 <br><br>2015-06-13 11:24:37, Info                  CSI    00000004 CSI Store 3448480 (0x0000000000349ea0) initialized <br><br>2015-06-13 11:24:37, Info                  CBS    Session: 30451130_634047632 initialized by client WindowsUpdateAgent. <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: current ExecuteState is CbsExecuteStateResolvePending CbsExecuteStateFlagRollback <br><br>2015-06-13 11:24:38, Info                  CBS    Disabling LKG boot option <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: Initializing driver operations queue. <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: Initializing advanced operation queue. <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: Waiting for SC autostart event <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: BlockTime: 10800000ms, BlockTimeIncrement: 900000ms <br><br>2015-06-13 11:24:38, Info                  CBS    Startup: Changing logon timeout to a static timeout: 10800000 <br><br>2015-06-13 11:25:38, Info                  CBS    Startup: SC autostart event signaled <br><br>2015-06-13 11:25:38, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback. <br><br>2015-06-13 11:25:38, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0 <br><br>2015-06-13 11:25:38, Info                  CSI    00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0xd1fc90 <br><br>2015-06-13 11:25:38, Info                  CSI    00000006 IAdvancedInstallerAwareStore_ResolvePendingTransactions call 1 loaded 6 pending advanced installer operations <br><br>2015-06-13 11:25:38, Info                  CSI    00000007 Begin executing advanced installer phase 8 index 0 (sequence 0)

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  4. Anonymous
    2015-06-10T23:07:08+00:00

    Is KB3058515, KB3033890, KB3059317, KB3057839 and/or KB3063858 listed in Installed Updates (not Update History) now?

    How about KB3035583, KB2952664 [1] and/or KB2990214?

    Is Adobe Flash Player v18.0.0.160 (or higher) installed now? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/ 

    ==================================================

    [1] KB2952664 was "re-released" on 09 June 2015.

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  5. Anonymous
    2015-06-10T18:53:48+00:00

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone fresh copies of your System log and your Application log (two files) from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

    General notes on Event Viewer

    http://www.gerryscomputertips.co.uk/syserrors5.htm

    Notes on using Windows Update:

    http://www.gerryscomputertips.co.uk/WinUpdate1.htm

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