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Hello
For a long time I am fighting with update KB2952664 installation. First time when I ran in to the problems I just hid it as it was optional but now I need it to reserve my copy of Windows 10 (this update is required to run GWX tool which is now not working on my system).
As for the KB2952664 it is constantly failing on the configuration screen after the reboot with the error code 80044015. Windows is automatically reverting the changes than.
I have tried quite a few suggestions found on the internet (like SFC repair etc.) but without any luck. By the way, this update was failing even on a clean Windows 7 installation as I reinstalled my system not long ago and this was the only KB that I was unable to install so it seems that the problem is not related to any software or configuration change on my Windows.
Blow I zipped CBS log and windows update log:
CBS.log
WindowsUpdate.log
Is there anyone who can advice on this problem?
Is there a possibility to reserve a Windows 10 copy without GWX tools so I will not need to install this problematic KB?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
PA Bear, thanks for you help, but unfortunately bad news, no luck again.
I have done all steps without any modifications (even that I did not used McAfee or Norton - Clean Windows 7 Install).
Same WMI error - WindowsUpdate_80044015 (to be exact WBEMMOF_E_TYPE_MISMATCH2147762197 0x80044015) and fail on the configuration screen.
Roll up your sleeves & cross your fingers...
ACTIONS
[You will want to print these instructions for offline reference. IMPORTANT => DON'T SKIP ANY STEP & perform all Steps in one, uninterrupted session! If a Step says to reboot,reboot!]
1a. Right-click on the following link, select SAVE TARGET AS... & download the McAfee Consumer Products Removal Tool, saving it to your desktop: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
1b. Right-click on the following link, select SAVE TARGET AS... & download the Norton Removal Tool, saving it to your desktop: ftp://ftp.symantec.com/public/english\_us\_canada/removal\_tools/Norton\_Removal\_Tool.exe
3a. Right-click on the file you saved in Step #1a above and select Run as Administrator to run the McAfee utility. Don't TOUCH your keyboard until the run completes, then reboot.
3b. Right-click on the file you saved in Step #1b above and select Run as Administrator to run the Norton utility. Don't TOUCH your keyboard until the run completes, then reboot again.
4a. Right-click on the following link & save the download to your desktop: **ie8-rereg.all.zip** [1]
4b. Right-click on the file you saved in #4a & select EXTRACT ALL. This will create a new desktop folder also named ie8-rereg.all. The folder will contain both of the scripts below (plus a third one that you will NOT use).
Note => The scripts are good for IE9, IE10 & IE11, too.
5a. Close all open applications (i.e., anything with an icon on the taskbar), open the folder created in Step #4b above & double-click on the file named ie8-rereg.32on64.cmd to run the script.
5b. Repeat for the file named ie8-rereg.64on64.cmd then reboot.
7a. Right-click on the following link and SAVE the download to your desktop: http://www.slipstick.com/doit/chromehtml.reg [3]
7b. Double-click on the file you saved in #7a above & accept the prompt to MERGE the data with the Registry.
Note=> For optimal results, check the Delete personal settings option.
9a. Open Internet Explorer (only!) to http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff [ignore the title & references to Vista].
9b. Ignoring any "Not recommended" or similar warnings, run Fix It (#50202) in DEFAULT and then AGGRESSIVE modes. [4]
Good luck!
===========================================================
[1] Trusted Source: my colleague IE MVP Kai Schätzl's page http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en
[2] After we've finished this thread, feel free to reassert Firefox or Chrome as your default, if you wish.
[3] Trusted Source: http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/
[4] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not the list of Installed Updates.
KB3079904 is not [listed in Installed Updates]
KB2952664 [has been failing to install with a 80044015 error since I did the last (?) clean install of Win7 on 05 April 2015. The Lenovo Thinkpad had preinstalled OEM Windows 7 64-bit, last year I extracted the OEM licence (xrm-ms) and did a clean install from official Windows 7 Microsoft ISO and imported the licence using SLMGR.VBS.]
• HOW TO Run a manual check for updates
https://support.microsoft.com/en-us/kb/3067639
COMMENT: KB2952664 has been revised & re-released at least four (4) times since 05 April 2015. It's possible that a previous release is "stuck" in the update queue.
04-06-2015 - 4 June 2015
06-05-2015 - 6 May 2015
(European date format)
KB3079904 is not installed.
KB2952664 is constantly failing on configuration with the same error.
