Howdy everyone,
We are currently investigating this issue, we're hoping to gather information from those who are experiencing it.
Please reply with the following information if you can:
- The make and model of the phone. Found by going to Settings > About.
- The OS version and the firmware revision. Found by going to Settings> About > and tapping the more info button.
- Regional setting on the phone. Found by going to Settings > Region.
- Language setting on the phone. Found by going to Settings > Language.
- Speech setting on the phone. Found by going to Settings > Speech.
- The server name your account is connecting with. Found by going to Settings> Emails + Accounts > tapping on the Windows Liveaccount and scrolling to the bottom.
- Country you are currently located in.
- The mobile operator providing cellular service to the phone.
Thank you for your assistance with helping us investigate this!
Regards,
Bryce B.