"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS."

Anonymous
2014-09-30T21:42:02+00:00

Hi,

Keep getting the above error in the system log and chkdsk keeps running on startup and never repairs anything.  Thought it was an issue with system protect, so removed it form both drives and applied it again, but it did not fix the issue.  I'm out of ideas.

Details of the error below...

Log Name:      System

Source:        Ntfs

Date:          30/09/2014 20:31:26

Event ID:      55

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      NC-DESKTOP

Description:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">55</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-30T19:31:26.424211000Z" />

    <EventRecordID>353031</EventRecordID>

    <Channel>System</Channel>

    <Computer>NC-DESKTOP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>OS</Data>

    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B676020000004100</Binary>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Files, folders, and storage

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Anonymous
2014-12-14T19:03:44+00:00

You can download copies of Windows 7 from here:

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

This is the particular link you need. Windows 7 Ultimate x64 SP1 U (media refresh):

http://msft.digitalrivercontent.net/win/X17-59465.iso

The link is for an English (USA) language copy. Say if you need a different language version.

You will need first to create a new partition (call it J partition) taking 50gb disk space from your C partition. I suggest you use Easeus Partition Master (freeware) to resize your C partition and create J partition.

http://www.partition-tool.com/personal.htm

The first step is to reduce the size of C by 50gb to create unallocated space after C of 50gb. This enables you to create your new partition in the unallocated space. When you have done the above apply the changes.

This page from the Easeus web site explains visually how to reduce the size of your C partition:

http://www.partition-tool.com/easeus-partition-manager/help/resizing-and-moving-partition.htm

This page from the Easeus web site explains visually how to create your new 50 gb J partition:

http://www.partition-tool.com/easeus-partition-manager/help/creating-partitions.htm

When the new partition has been created, you can download and run set up from within J partition to repair your existing Windows installation. It doesn’t work if you try to run set up from your C partition. The alternative is to burn a DVD. The instructions to follow are at 4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

http://www.sevenforums.com/tutorials/3413-repair-install.html

Once you have completed the instructions in Step 4 you move to Step 7 and then work down the list. The process takes several hours so if you choose to try it make sure you set aside sufficient time to complete the Upgrade. When it has completed you will need to activate and then run Windows Update to bring the system completely up to date. To safeguard against something going wrong I recommend you create a system image using Windows BackUp and Restore before you start.

You should also back up your data files to external media before starting on the In Place Upgrade.

An In Place Upgrade leaves all your installed programmes, settings and data files undisturbed. This has considerable advantages over a restore to factory settings, where everything has to be rebuilt from scratch. The only things you will need to do are to activate Windows 7 using your product key and reinstall all windows updates post the Windows 7 SP1 update. When you have finished you can leave J partition as it is or delete the partition and return the space to C partition.

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  1. Anonymous
    2014-11-16T14:34:40+00:00

    Sorry for the delay, I've been on holiday and could only do this when I got back.

    Anyway, I've followed your instructions and the System File Checker came back with this:

    "Windows Resource Protection found corrupt files but was unable to fix some of them.

    Details are included in the CBS.Log ..."

    I've uploaded the CBS.Log file to my One Drive, link:

    http://1drv.ms/13r2TQw

    Thanks

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  2. Anonymous
    2014-11-01T11:17:43+00:00

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

    Please run System File Checker and say if it cannot fix corrupted files: http://support.microsoft.com/kb/929833

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  3. Anonymous
    2014-11-01T09:52:48+00:00

    Thanks Gerry, here is the link:

    http://1drv.ms/13r2TQw

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  4. Anonymous
    2014-10-30T22:18:47+00:00

    As you say the errors reported in previous checksur logs appear to be resolved.

    Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

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