"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS."

Anonymous
2014-09-30T21:42:02+00:00

Hi,

Keep getting the above error in the system log and chkdsk keeps running on startup and never repairs anything.  Thought it was an issue with system protect, so removed it form both drives and applied it again, but it did not fix the issue.  I'm out of ideas.

Details of the error below...

Log Name:      System

Source:        Ntfs

Date:          30/09/2014 20:31:26

Event ID:      55

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      NC-DESKTOP

Description:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">55</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-30T19:31:26.424211000Z" />

    <EventRecordID>353031</EventRecordID>

    <Channel>System</Channel>

    <Computer>NC-DESKTOP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>OS</Data>

    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B676020000004100</Binary>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Files, folders, and storage

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Answer accepted by question author
Anonymous
2014-12-14T19:03:44+00:00

You can download copies of Windows 7 from here:

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

This is the particular link you need. Windows 7 Ultimate x64 SP1 U (media refresh):

http://msft.digitalrivercontent.net/win/X17-59465.iso

The link is for an English (USA) language copy. Say if you need a different language version.

You will need first to create a new partition (call it J partition) taking 50gb disk space from your C partition. I suggest you use Easeus Partition Master (freeware) to resize your C partition and create J partition.

http://www.partition-tool.com/personal.htm

The first step is to reduce the size of C by 50gb to create unallocated space after C of 50gb. This enables you to create your new partition in the unallocated space. When you have done the above apply the changes.

This page from the Easeus web site explains visually how to reduce the size of your C partition:

http://www.partition-tool.com/easeus-partition-manager/help/resizing-and-moving-partition.htm

This page from the Easeus web site explains visually how to create your new 50 gb J partition:

http://www.partition-tool.com/easeus-partition-manager/help/creating-partitions.htm

When the new partition has been created, you can download and run set up from within J partition to repair your existing Windows installation. It doesn’t work if you try to run set up from your C partition. The alternative is to burn a DVD. The instructions to follow are at 4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

http://www.sevenforums.com/tutorials/3413-repair-install.html

Once you have completed the instructions in Step 4 you move to Step 7 and then work down the list. The process takes several hours so if you choose to try it make sure you set aside sufficient time to complete the Upgrade. When it has completed you will need to activate and then run Windows Update to bring the system completely up to date. To safeguard against something going wrong I recommend you create a system image using Windows BackUp and Restore before you start.

You should also back up your data files to external media before starting on the In Place Upgrade.

An In Place Upgrade leaves all your installed programmes, settings and data files undisturbed. This has considerable advantages over a restore to factory settings, where everything has to be rebuilt from scratch. The only things you will need to do are to activate Windows 7 using your product key and reinstall all windows updates post the Windows 7 SP1 update. When you have finished you can leave J partition as it is or delete the partition and return the space to C partition.

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  1. Anonymous
    2014-12-07T08:23:42+00:00

    MemTest86+ run overnight (9.5 hrs in total), no errors.

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  2. Anonymous
    2014-12-06T18:24:57+00:00

    Diagnostic Report (1.9.0027.0):

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-X7G4B-DG9DX-W92TF

    Windows Product Key Hash: 1KIduQ1q1GixnMoWtuwy2gjeeNI=

    Windows Product ID: 00426-OEM-9154252-33811

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {749691D9-E160-4EA9-BA34-82A3A9B84B79}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.140303-2144

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{749691D9-E160-4EA9-BA34-82A3A9B84B79}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W92TF</PKey><PID>00426-OEM-9154252-33811</PID><PIDType>3</PIDType><SID>S-1-5-21-1674008389-2791411675-4107030718</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0608   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100921000000.000000+000</Date></BIOS><HWID>67963B07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3DF0085134CFF10</Val><Hash>nVn6mYTp1rp1Y7EdaOFrwk0SH1I=</Hash><Pid>81602-904-8436815-68040</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00182-542-533811-02-1033-7600.0000-3372009

    Installation ID: 021396256026089810999895132265327150410652264271494855

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: W92TF

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 06/12/2014 18:23:10

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:4:2014 10:58

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MgAAAAEAAgABAAEAAAADAAAAAgABAAEAonYEuqKeqn8YsJw/djAIP+BFTfNefU4r6oI=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name OEMID Value OEMTableID Value

      APIC   092110  APIC0927

      FACP   092110  FACP0927

      HPET   092110  OEMHPET

      MCFG   092110  OEMMCFG

      OEMB   092110  OEMB0927

      OSFR   092110  OEMOSFR

      SSDT   DpgPmm  CpuPm

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  3. Anonymous
    2014-12-06T16:08:01+00:00

    2014-12-06 15:13:21, Info                  CSI    000001d7 [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-12-06 15:13:22, Info                  CSI    000001d9 [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

    2014-12-06 15:13:22, Info                  CSI    000001da [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"

    This is the same result as we found on 16 November.

    I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode and copy and paste the results in a reply for further analysis:

    http://go.microsoft.com/fwlink/?linkid=52012

    Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.

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  4. Anonymous
    2014-12-06T15:37:06+00:00

    Done, here's the link:

    http://1drv.ms/13r2TQw

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