"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS."

Anonymous
2014-09-30T21:42:02+00:00

Hi,

Keep getting the above error in the system log and chkdsk keeps running on startup and never repairs anything.  Thought it was an issue with system protect, so removed it form both drives and applied it again, but it did not fix the issue.  I'm out of ideas.

Details of the error below...

Log Name:      System

Source:        Ntfs

Date:          30/09/2014 20:31:26

Event ID:      55

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      NC-DESKTOP

Description:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">55</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-30T19:31:26.424211000Z" />

    <EventRecordID>353031</EventRecordID>

    <Channel>System</Channel>

    <Computer>NC-DESKTOP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>OS</Data>

    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B676020000004100</Binary>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Files, folders, and storage

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Answer accepted by question author
Anonymous
2014-12-14T19:03:44+00:00

You can download copies of Windows 7 from here:

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

This is the particular link you need. Windows 7 Ultimate x64 SP1 U (media refresh):

http://msft.digitalrivercontent.net/win/X17-59465.iso

The link is for an English (USA) language copy. Say if you need a different language version.

You will need first to create a new partition (call it J partition) taking 50gb disk space from your C partition. I suggest you use Easeus Partition Master (freeware) to resize your C partition and create J partition.

http://www.partition-tool.com/personal.htm

The first step is to reduce the size of C by 50gb to create unallocated space after C of 50gb. This enables you to create your new partition in the unallocated space. When you have done the above apply the changes.

This page from the Easeus web site explains visually how to reduce the size of your C partition:

http://www.partition-tool.com/easeus-partition-manager/help/resizing-and-moving-partition.htm

This page from the Easeus web site explains visually how to create your new 50 gb J partition:

http://www.partition-tool.com/easeus-partition-manager/help/creating-partitions.htm

When the new partition has been created, you can download and run set up from within J partition to repair your existing Windows installation. It doesn’t work if you try to run set up from your C partition. The alternative is to burn a DVD. The instructions to follow are at 4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

http://www.sevenforums.com/tutorials/3413-repair-install.html

Once you have completed the instructions in Step 4 you move to Step 7 and then work down the list. The process takes several hours so if you choose to try it make sure you set aside sufficient time to complete the Upgrade. When it has completed you will need to activate and then run Windows Update to bring the system completely up to date. To safeguard against something going wrong I recommend you create a system image using Windows BackUp and Restore before you start.

You should also back up your data files to external media before starting on the In Place Upgrade.

An In Place Upgrade leaves all your installed programmes, settings and data files undisturbed. This has considerable advantages over a restore to factory settings, where everything has to be rebuilt from scratch. The only things you will need to do are to activate Windows 7 using your product key and reinstall all windows updates post the Windows 7 SP1 update. When you have finished you can leave J partition as it is or delete the partition and return the space to C partition.

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  1. Anonymous
    2014-11-16T17:27:49+00:00

    You failed to reply to a Q posted on 30/11

    As it is you have apparently applied all the fixes but the problem is being replicated, so something else is going on.

    Contact Samsung support, see what they have to say

    I haven't read all the 3 pages in this thread but you have run extensive memory tests? http://www.memtest.org/

    Not using any raid config?

    Your PSU is up to the load required

    Problems with any of the above can give the type of problem you report

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  2. Anonymous
    2014-11-16T17:11:18+00:00

    Done.  Here's the link: http://1drv.ms/13r2TQw

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  3. Anonymous
    2014-11-16T16:03:10+00:00

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administratorfrom the drop down menu. Type **findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"**and press the ENTER key.

    Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.

    Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

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  4. Anonymous
    2014-11-16T14:34:40+00:00

    Sorry for the delay, I've been on holiday and could only do this when I got back.

    Anyway, I've followed your instructions and the System File Checker came back with this:

    "Windows Resource Protection found corrupt files but was unable to fix some of them.

    Details are included in the CBS.Log ..."

    I've uploaded the CBS.Log file to my One Drive, link:

    http://1drv.ms/13r2TQw

    Thanks

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