Windows 8.1 installation error 0x80070004

Hello!

Look for  C:$Windows.~BT\Sources\Panther\setuperr.log

Copy that file to this thread or upload to SkyDrive and share it.

Thank You!

Hi,

 

If you receive error 0x80070004 when you install Windows 8.1, please first check the following:

 

1.      This error may occur if you are using symbolic links (via the mklink command) to redirect your user profile to another drive.  If so, you can resolve this by restoring your user profile to the system drive by following the steps in KB 2876597.

 

2.      This error may also occur if you have a corrupt user profile.  To check for this:

·         Open the System Properties (Type “System” at the Start screen, and then select “System”.)

·         Select Advanced system settings.

·         In the Advanced tab, under User Profiles, select Settings.

·         Try to log into any profiles you see listed here.  If you’re unable to log in, that profile may be corrupt.  Return to the User Profiles in Advanced system settings and delete the corrupt profile.  If you see any profiles listed as “Unknown” or that otherwise look corrupt, delete those profiles as well.

·         Try creating a new administrator profile and try installing Windows 8.1 from the new profile.  You can find steps for creating a new profile and copying the old profile to the new one at Fix a corrupted user profile.  (This was written for Vista, but the steps are similar.  You can find Folder Options for displaying hidden system files in the Control Panel, under Appearance and Personalization.)

 

If you’ve confirmed that you’ve tried all of these steps and you’re still receiving error 0x80070004 when installing Windows 8.1, we would like to collect more information to try to identify additional causes.  Please run this automated utility, which will collect log files and send them to Microsoft.  (You can also choose to save the information to your desktop.)  If you get a message that says the utility has already expired, that means we have already collected enough sample files. 

 

This log analysis may take some time.  We will post a fix or solution as soon as additional sources for this error are confirmed.  We appreciate your help in collecting this information.

I tried all of these things. None worked. Still waiting for an answer.

I also gave up. I spent too much time on technical glitches with Windows. I still don't understand why the Store should be the only portal to download 8.1 for a preloaded notebook. Now all I have is an ineffective tile version where many don't open. So I only use the operating system.

Summary - I evenutally decided to lose my installed programs etc.

I tried everything I could think of, I used a microsoft chat to get store to appear and work so I could download wiindows 8.1 update, then after downloading twice (3+gb each time)I gave up. I had also tried something  from the cmd screen; sfc ScanNow. I had also tried to refresh - but windows 8 gave an error message. As mentioned previously, I gave up, and decided to lose all my programs etc and re-set - Guess What - using the windows 8  re-set - windows 8 gave an error again. I eventually got my Toshiba satellite to re-install, but then the re-installed windows 8 did not show the windows 8.1 button until the next day, after installing 180+ updates. Then - the start button every one wanted was a disappointment and not like windows 7.  I just wanted Windows 7 from the start, but all the laptops had Windows 8 - I think because microsoft wants to push 'store apps'. I wanted a business machine, not an apps toy. I wanted windows 7, or a faster windows 7. I think windows 8 runs slower than windows 7 because of the extra features.  I am now using my old Sony laptop with windows 7 as well as my windows 8.1, guess which one I am using now - windows 7!