Know more about My Watchlist

don,t worry about calling.  I have call many times and been on hold for several hours no answer.  I 'm starting to think this is like the one commercial that shows the two computer boxes and one ask the other what to do then it shows sending the caller to never never land.

Thanks for the update and welcome back to the discussion. Correct me if I am wrong but what you wrote Pilota727 appears to refer to old Portfolio Manager accounts that completed the import process into the new Watchlists but are incomplete or have one or more issues. What about those of us that have accounts from the old Portfolio Manager that will not import period, likely due to their size? Is anything being done by the MSN team to resolve this specific issue or are those of us with such an issue just out of luck in 11 days?

Adriana & Everyone,

A relatively simple solution for longtime users of PM (with years of records and trades stored) and for Microsoft would be to allow the "work-around site" ( moneycentral.msn.com/stock_portfolio ) to continue FOR THEN EXISTING SUBSCRIBERS and, if MSN wishes, force the newer subscribers and usernames to use the 'new' PM, if they so choose.

The old, work-around PM is still the most useful site for me, even though they have slightly corrupted the "news" access for a particular stock by sending many of the clicks to the 'improved' Money site where it is impossible to find the news story that was referenced.  That happens for me about 25% of the time I try to read a company-related story.  Of course, not being able to input new trades or to add/delete companies is also a bummer.  Still, it's better than what I can find anywhere else with the 64 companies in my portfolio.

Even though I cannot modify my portfolio of stocks on the work-around site, the current data that is provided (especially with the Custom View, which I use) continues to be very useful to me.

I am not computer or site savvy but I KNOW, WITHOUT ANY DOUBT, that the engineers at MSN could allow the work-around site to continue for many, many years if Adriana and her supervisors would recommend it to MSN.  It's a matter of good customer support and it's just as simple as that.

MSN, here is an opportunity to really support a significant segment of your user base.  How about showing some 'Good Faith'?  If that decision is made, I think a lot of good PR would result if Adriana would make a post of that decision instead of just letting things stay as they are and letting everyone wonder!  Let us users know that you are looking out for us!

(By the way, I really like the options of the Reply box we are using!)

Good Luck, everyone!

Hello Pilota727,

Thank you for your feedback and suggestions. The MSN team is updating an article that addresses some of the issues with the limit of items across Watchlists that causes the import process to fail and includes steps that delete all previously failed Watchlists as well as steps for creating a new Watchlist.

The article will also include steps that direct customers to clean up their erroneous data.

I understand that some users have many years worth of data to import and that these steps would take a while to go thru. The MSN team is also aware of that and is looking into it. I have relayed your suggestion to the product team and will let you know their thoughts.

I will also be updating this thread with the new article as soon as it's published.

Adriana

I am also frustrated!  Need to be able to print separate accounts (portfolios) on one page with an overall total gain/loss at a glance.  Anyone finds this on a site or software please post.  I will be cancelling my premium account if MSN deletes old portfolio manager! 

I agree.  I know MSN will not miss me or my $22 a month.  But I'm sure I will find a way not to miss them.