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Learn more about the new features in MyWatchlist by clicking here: My Watchlist: FAQ
You may have recently imported data from the Classic MSN or my.msn.com pages to the new MSN.com Money Watchlist/Portfolio and may not have received all of your Watchlist/Portfolio data. The MSN team has resolved the issue and you can now regain access to that information by following the steps below.
Note: These steps only apply if your Watchlist has already been imported and there is data missing. If you have not already imported a Watchlist, please go to the Watchlist, sign in, and you will then be prompted to begin the import. You may need to return to this step if you find that data is missing after your first attempt to import.
Step 1: Create a new Watchlist and delete any Watchlists from previous imports
Step 2: Re-import your existing Watchlist or Portfolio data from MSN.com or my.msn.com into a new Watchlist
Step 3: Clean any erroneous data imported into your new Watchlist(s).
If you need more details about the steps, please go to this article.
If you are still having difficulties or would like to report any errors, please reply to this thread.
Thank you!
Adriana_F
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My previous portfolio didn't import correctly so I deleted the old watchlist per your instructions and created a new watchlist. I went to the "Re-try Import". When I click on the Re-try Import button I do not get the "Migrate Watchlist" screen that instructions say that I am supposed to get. Now I have no watchlist at all except the blank watchlsit that I created. I hope you do not delete all old portfolios on Dec 22 if I cannot get them imported before that.
Just to clarify, people still having import problems should follow the steps made by Supriya Kumari in that thread which Ravinath P referred to. The suggestion Ravinath P made to contact the Answer Desk if the steps did not work however did not work for me when I tried it as the chat link goes to the Windows OS subset of the Answer Desk who does not support these products. They told me the email subset does and gave me a different link. The email subset rep told me that although MSN is part of the email subset, they do not support it either and one had to call MS Pro Support at 800-936-4900.
@MorningSleeper,
The # you gave is for IT Support. It is not free.
Have you tried Retry Import link I listed just before your reply?
Amen to everything you have said!!!!
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This situation is totally unacceptable. Please find a way to make my old PM data available, well before shutting down this utility. Having this off-line for 5 days is ridiculous, especially with Microsoft's looming shutdown deadline.
