October 2, 2014
RE: watchlist issue
I am using Windows 7. Is there a reason I can not import my old portfolio data???
Is there a fix coming???
Apparently I am not the only person experiencing problems!!!!
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Learn more about the new features in MyWatchlist by clicking here: My Watchlist: FAQ
You may have recently imported data from the Classic MSN or my.msn.com pages to the new MSN.com Money Watchlist/Portfolio and may not have received all of your Watchlist/Portfolio data. The MSN team has resolved the issue and you can now regain access to that information by following the steps below.
Note: These steps only apply if your Watchlist has already been imported and there is data missing. If you have not already imported a Watchlist, please go to the Watchlist, sign in, and you will then be prompted to begin the import. You may need to return to this step if you find that data is missing after your first attempt to import.
Step 1: Create a new Watchlist and delete any Watchlists from previous imports
Step 2: Re-import your existing Watchlist or Portfolio data from MSN.com or my.msn.com into a new Watchlist
Step 3: Clean any erroneous data imported into your new Watchlist(s).
If you need more details about the steps, please go to this article.
If you are still having difficulties or would like to report any errors, please reply to this thread.
Thank you!
Adriana_F
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
October 2, 2014
RE: watchlist issue
I am using Windows 7. Is there a reason I can not import my old portfolio data???
Is there a fix coming???
Apparently I am not the only person experiencing problems!!!!
Thank you so much for this link. At least for awhile things will be normal. Hopefully they will get this fixed and it will be at least as good as the old portfolio manager. I now have access to my info and will be able to save it before it is all lost. I learned a lesson about backing up info more frequently. Thanks again.
I have not been able to get to the screen that asks if I would like to retry import. How do I get there? Almost none of my information imported. The Know More About My Watchlist link was not helpful. Also I saw there is a way to go to original portfolio manager until Oct. 31 while this stuff is being sorted out. How do I do that? I am on a desktop computer with Windows 7.
Your advice for using the money central URL to find the old portfolio manager was a life saver. Why couldn't Microsoft have advised users to do this until they get the site straighten out. It sounds like most users were happy with the old system. (if it ain't broke, don"t fix it).
Thank you very very very much for the link to the old Portfolio Manager. Its great to see it again! It seems to be working, but you cant click on the stock symbol to get a detailed quote. MSN should give out the link to give investors access to their data. Thanks again