good information. thanks. how did you actually get a real person at MSFT?
Know more about My Watchlist
Learn more about the new features in MyWatchlist by clicking here: My Watchlist: FAQ
You may have recently imported data from the Classic MSN or my.msn.com pages to the new MSN.com Money Watchlist/Portfolio and may not have received all of your Watchlist/Portfolio data. The MSN team has resolved the issue and you can now regain access to that information by following the steps below.
Note: These steps only apply if your Watchlist has already been imported and there is data missing. If you have not already imported a Watchlist, please go to the Watchlist, sign in, and you will then be prompted to begin the import. You may need to return to this step if you find that data is missing after your first attempt to import.
Step 1: Create a new Watchlist and delete any Watchlists from previous imports
Step 2: Re-import your existing Watchlist or Portfolio data from MSN.com or my.msn.com into a new Watchlist
Step 3: Clean any erroneous data imported into your new Watchlist(s).
If you need more details about the steps, please go to this article.
If you are still having difficulties or would like to report any errors, please reply to this thread.
Thank you!
Adriana_F
Windows for home | Other | Apps
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
674 answers
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Anonymous
2014-10-07T17:05:47+00:00 -
Anonymous
2014-10-07T13:55:05+00:00 I have replyed to this community several times before. Like everyone else nothing worked. I then called Microsoft and did get a rep. that knew what he was doing and finally got my portfolio and watch list imported. However another problem, there were 8 of them and non of them were correct, as to shares, funds, stocks etc., etc. . The new platform is terrible and very difficult to correct errors. The layout is horrible and virtually useless.
So I have gone to Morningstar .com and set up a portfolio and watch list, and it's free. I am slowly entering my info into their platform , which works great, is user friendly and much more info then even the older portfolio manager. It does take time to go thru my old info and input it into the platform but well worth it.
One can also use Yahoo finance, Marketwatch or Zacks.com and set up a free accout and portfolio.
MS has been getting really screwed up. They also took away My MSN home page which is now the same you get for free on MSN which includes outlook for your email, addresses book, and saved email (as long as you move them from the folders on my computer to folders on MSN). You will need to set up you bookmarks to another browser such as Firefox, Google, or IE. If you do these things, which is a hassle you can drop MSN premium and save yourself money, problems and have a much better computer experience from home pages to portfolios.
Good luck to you and the thousands of others who are hating the new MS platforms. I expect if they don't go back to previous platforms they will be lossing a lot of paying customers.
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Anonymous
2014-10-07T12:49:53+00:00 I HAVE BEEN TRYING TO MIGRATE FROM DAY 1 - KEEP GETTING ERROR MESSAGE TO TRY AGAIN
I AM WITH THE REST OF THE GROUIP - THIS NEW PLATFORM SUCKS
HOW DO I GET HELP
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Anonymous
2014-10-07T11:59:19+00:00 Adriana,
Yes. I followed the steps outlined with the same results. Screen locks with message that a long running script is running. Please, please help us out here.
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Anonymous
2014-10-06T17:02:38+00:00 These steps did not help my situation....I have worked my way through the new MSN home page to money to my watchlist to a sign in button, which does not work. I tried a support phone number,
and was directed to the above listed steps, which do not work or apply.