KB2919355 (Windows 8.1 Update) Fails (800f0092 and 80073712) on Windows 8.1 Pro w Media Center

Anonymous
2014-04-05T00:19:46+00:00

I am running Windows 8.1 Pro with Media Center. It is a 64-bit edition.

I downloaded the Windows 8.1 Update from MSDN. Installed it on two machines with no problems.

Update is a series of 6 updates packed in a single zip file. Unzipped the files. Went to install the first recommended update (KB2919442). Dialog box indicated it was already installed.

Went to install the second update (KB2919355). It ran through the dialogs and said installation completed. It indicated that a reboot was necessary. Rebooted. It began to install the update after the reboot. Got about 60% of the way through, then said it couldn't complete. Error message 800F0092.

Had successfully installed on two other machines, one a VM and one a Samsung tablet. Only difference is this computer is 1) Media Center, and 2) was running WebRoot antimalware agent.

Uninstalled WebRoot.

Retried the install. Got about 98% through the dialog (green progress bar almost at 100%), went it stopped and the dialog said Update Failed.

Error message in the update history is now 80073712.

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-05-14T20:02:09+00:00

Hello all,

We wanted to take a moment to thank you for coming to the Microsoft Community to get the answers you need tosuccessfully install the Windows 8.1 Update.

We have published guidance for troubleshooting some known problems at*Install the latest Windows 8.1 Update*.

In order to give your questions the attention they deserve, we are opening new threads that will focus on solving each error individually:

If you are receiving the error ‘We couldn’t complete the updates, Undoing changes. Don’t turn off your computer’ please post to this thread foundhere

If you are receiving Error 0x800F0922 when installing KB 2919355 please posthere

If you are receiving Error 0x800F0923 when installing KB 2919355 please posthere

If you are receiving Error 0x80070003 when installing KB 2919355 please posthere

If you are receiving Error 0x80070005 when installing KB 2919355 please posthere

If you are receiving Error 0x80070490 when installing KB 2919355 please posthere

If you are receiving Error 0x80073712 when installing KB 2919355 please posthere

If you are having an issue not mentioned above, please*start a new thread*so that we can investigate your issue.

In order to keep these threads productive and prevent fellow customer’s questions from being lost we ask that you please keep any posts made to these threads on topic and constructive.

We are going to go ahead and lock this thread to prevent questions being posted in the wrong area and not getting the attention they deserve.

Thank you for your understanding

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Anonymous
2014-04-17T17:17:17+00:00

Please note that's 64bit only

To make that work on 32bit do:

Also note AMD does not mean this only works on AMD chipsets.  AMD invented the 64bit platform, so even if you are running 64bit intel, that amd64 notation is still valid.

sfc /scannow

DISM /online /get-packages /format:table | findstr KB2919355

DISM /online /remove-dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

DISM /online /cleanup-image /startcomponentcleanup /resetbase

cleanmgr.exe

@echo off

Echo Cleanup complete

pause

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  1. Anonymous
    2014-05-12T21:51:45+00:00

    Oh, this just gets better and better.

    Before I take another step I decide to make a backup image.  So I pull out my 128GB USB stick and go to make an image of my 50GB Windows system.  Stick is formatted as NTFS.  But guess what, Windows 8 doesn't allow USB sticks to be used for image backups.  Why not?  "Well, USB drives are usually small so an automated backup might fail so we don't allow them."

    What IDIOTS designed Windows 8?  Seriously?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-05-12T21:32:09+00:00

    Log file is:

    [1596] Unmount for image at C:\WINDOWS\TEMP\1d41d9de-5a38-4958-878b-6a867879af35 complete.

    〲㌱ㄭⴰ㠱ㄠ㨴㐴㈺ⰶ䤠普††††††††䐠卉⁍†䥐㵄㈱〲吠䑉ㄽ〵‸敔灭牯牡汩⁹敳瑴湩⁧桴⁥捳慲捴⁨楤敲瑣牯⹹吠楨⁳慭⁹敢漠敶牲摩敤祢甠敳⁲慬整⹲ⴠ䌠䥄䵓慍慮敧㩲䘺湩污潃獮牴捵൴㈊㄰ⴳ....

    Please suggest further steps.

    Your DISM.log looks corrupted somehow although may look different using a viewer which interprets it as UTF-8 encoding.   More significantly I think this portion probably has no relation to the commands you just issued.   An alternative way of dealing with this would be to redirect the output of each of your DISM commands to a separate file, e.g. using the  /LogPath:  operand.   E.g. then you would know exactly what would have caused its content.  Additionally you could use the  /LogLevel:4  debug level of logging in case that adds anything to clarify what is being produced.

    Good luck

    Robert Aldwinckle

    Thank you for your response, it was helpful. Interesting that it produced different log file but the same error code 0x800f081f.

    Log file contents:

    2014-05-12 17:59:56, Info                  DISM   PID=9624 TID=9004 Scratch directory set to 'C:\Users\amuliar\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

    2014-05-12 17:59:56, Info                  DISM   PID=9624 TID=9004 DismCore.dll version: 6.3.9600.16384 - CDISMManager::FinalConstruct

    2014-05-12 17:59:56, Info                  DISM   PID=9624 TID=9004 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Manager: PID=9624 TID=9004 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE:

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE:

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=amd64, Number of processors=4

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE: Dism.exe version: 6.3.9600.16384

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE: Executing command line: Dism  /Online /Cleanup-Image /RestoreHealth /LogPath:C:\DISM-log-2014-05-12.txt

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Getting Provider FolderManager - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=9624 TID=9004 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Manager: PID=9624 TID=9004 physical location path: C:\ - CDISMManager::CreateImageSession

    2014-05-12 17:59:56, Info                  DISM   DISM Manager: PID=9624 TID=9004 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2014-05-12 17:59:56, Info                  DISM   DISM Manager: PID=9624 TID=9004 Successfully loaded the ImageSession at "C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E" - CDISMManager::LoadRemoteImageSession

    2014-05-12 17:59:56, Info                  DISM   DISM Image Session: PID=4928 TID=9872 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\OSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:56, Info                  DISM   DISM OS Provider: PID=4928 TID=9872 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM OS Provider: PID=4928 TID=9872 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM OS Provider: PID=4928 TID=9872 Host OS verion is 6.3 - CDISMOSServiceManager::SetDllSearchPath

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\LogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\PEProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Warning               DISM   DISM Provider Store: PID=4928 TID=9872 Failed to Load the provider: C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Manager: PID=9624 TID=9004 Image session successfully loaded from the temporary location: C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E - CDISMManager::CreateImageSession

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Getting Provider OSServices - CDISMProviderStore::GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM.EXE: Target image information: OS Version=6.3.9600.17031, Image architecture=amd64

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:56, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM OS Provider: PID=4928 TID=9872 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

    2014-05-12 17:59:57, Info                  DISM   DISM Driver Manager: PID=4928 TID=9872 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Warning               DISM   DISM Provider Store: PID=4928 TID=9872 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

    2014-05-12 17:59:57, Warning               DISM   DISM Provider Store: PID=4928 TID=9872 Failed to Load the provider: C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Warning               DISM   DISM Provider Store: PID=4928 TID=9872 Failed to Load the provider: C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\GenericProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Loading Provider from location C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Connecting to the provider located at C:\Users\amuliar\AppData\Local\Temp\388D54F4-E541-4910-A3D2-A742F8CE571E\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Transmog Provider: PID=4928 TID=9872 Current image session is [ONLINE] - CTransmogManager::GetMode

    2014-05-12 17:59:57, Info                  DISM   DISM Transmog Provider: PID=4928 TID=9872 Audit Mode: [No] - CTransmogManager::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM Transmog Provider: PID=4928 TID=9872 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2014-05-12 17:59:57, Info                  DISM   DISM Transmog Provider: PID=4928 TID=9872 Product Type: [WinNT] - CTransmogManager::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM Transmog Provider: PID=4928 TID=9872 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericManager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericManager.

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2014-05-12 17:59:57, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-12 17:59:57, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 CBS session options=0x48100! - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872  - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 <----- Starting corruption detect/repair info -----> - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872  - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872

    =================================

    Checking System Update Readiness.

    Summary:

    Operation: Detect and Repair

    Operation result: 0x0

    Last Successful Step: Entire operation completes.

    Total Detected Corruption:    0

        CBS Manifest Corruption:    0

        CBS Metadata Corruption:    0

        CSI Manifest Corruption:    0

        CSI Metadata Corruption:    0

        CSI Payload Corruption:    0

    Total Repaired Corruption:    0

        CBS Manifest Repaired:    0

        CSI Manifest Repaired:    0

        CSI Payload Repaired:    0

        CSI Store Metadata refreshed:    True

    Total Operation Time: 143 seconds.

     - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872  - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 <----- Ending corruption detect/repair info -----> - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872  - CDISMPackageManager::Internal_Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

    2014-05-12 18:02:20, Error                 DISM   DISM Package Manager: PID=4928 TID=9872 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-12 18:02:20, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800F081F

    2014-05-12 18:02:20, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-12 18:02:20, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-12 18:02:20, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-12 18:02:20, Info                  DISM   DISM Provider Store: PID=4928 TID=9872 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-12 18:02:20, Info                  DISM   DISM Package Manager: PID=4928 TID=9872 Finalizing CBS core. - CDISMPackageManager::Finalize

    2014-05-12 18:02:20, Info                  DISM   DISM Provider Store

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  3. Anonymous
    2014-05-12T21:29:13+00:00

    But eventually I had to accept the fact that Microsoft would probably tell me to do a repair install anyway.

    Woe be to any Microsoft tech who tells me to do a repair install without providing me a way to download the media to actually freaking do it.

    It should NOT BE THIS HARD TO GET MEDIA FOR A PRODUCT WE HAVE PAID FOR.

    Agreed.  It's absolutely ridiculous that I had to go through such convoluted methods to get a Windows 8.1 ISO to make my own media.  Microsoft knows that we cannot do a repair install using media that's of an older version than that which is installed.  With almost all other software, as long as you have proof-of-purchase in the form of a product keycode, there is always a way to re-download the program.

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