KB2919355 (Windows 8.1 Update) Fails (800f0092 and 80073712) on Windows 8.1 Pro w Media Center

You have to understand the issue fully before you can fix anything. I'm still opening up cases.  You can't fix what you don't understand.  I know this is frustrating for everyone, but truly five days is never enough time to come out with a fix.

I finally could install the update.

For everyone with failure code 0x800F0922 check the following:

Check your log for ETW Provider of DWM:

My log showed:

1. 2014-04-13 15:18:04, Info CSI 0000051f Begin executing advanced installer phase 38 (0x00000026) index 1011 (0x00000000000003f3) (sequence 1050)
2. Old component: [ml:336{168},l:334{167}]"Microsoft-Windows-DesktopWindowManager-uDWM, Culture=neutral, Version=6.3.9600.16483, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
3. New component: [ml:336{168},l:334{167}]"Microsoft-Windows-DesktopWindowManager-uDWM, Culture=neutral, Version=6.3.9600.17031, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
4. Install mode: install
5. Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998}
6. Installer name: [6]"Events"
7. 2014-04-13 15:18:04, Error CSI 0000000b (F) Logged @2014/4/13:13:18:04.787 : [ml:300{150},l:298{149}]"events installer: online=1, install=1, component=amd64_Microsoft-Windows-DesktopWindowManager-uDWM_31bf3856ad364e35_6.3.9600.17031_neutral_release__."
8. [gle=0x80004005]
9. 2014-04-13 15:18:04, Error CSI 0000000c (F) Logged @2014/4/13:13:18:04.802 : [ml:244{122},l:242{121}]"EventAITrace:Provider Microsoft-Windows-Dwm-Udwm is already installed with GUID {98583af0-fc93-4e71-96d5-9f8da716c6b8}.
11. "
12. [gle=0x80004005]
13. 2014-04-13 15:18:04, Error CSI 0000000d (F) Logged @2014/4/13:13:18:04.802 : [ml:168{84},l:166{83}]"WmiCmiPlugin manproc.cpp(657): InstrumentationManifestAssert failed. HR=0x80073aa2."
14. [gle=0x80004005]
15. 2014-04-13 15:18:04, Error CSI 0000000e (F) Logged @2014/4/13:13:18:04.802 : [ml:166{83},l:164{82}]"WmiCmiPlugin eventloghandler.cpp(192): ProcessEventsInstall failed. HR=0x80073aa2."
16. [gle=0x80004005]
17. 2014-04-13 15:18:04, Error CSI 0000000f (F) Logged @2014/4/13:13:18:04.802 : [ml:170{85},l:168{84}]"WmiCmiPlugin eventloghandler.cpp(212): EventLogHandlerInstall failed. HR=0x80073aa2."
18. [gle=0x80004005]
19. 2014-04-13 15:18:04, Error CSI 00000010@2014/4/13:13:18:04.802 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(15010)

A genius of another board suggested me to backup and afterwards delete the following reg-key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT

After that i made a restart and then installed the update without problems!!

Update was installed via MS Update, not previously downloaded, therefore i would suggest that there is no problem with corruption of the files provided by MS Update.

Hi All,

After trying all the possible solutions you kindly shared on this thread, unfortunately none of them worked for me.

So I am sharing the solution I found, which worked fine for me on two different ASUS systems (one ROG notebook and one Ultrabook).

I made a system restore to a point pre-Windows 8.1 Update failure (in my case it was dates April 8th).

At this point I installed manually and one by one (NOT via Windows Update) each of the .msu files which are part of Windows 8.1 Update, and which you can download from the Microsoft web site from here:

http://www.microsoft.com/en-US/download/details.aspx?id=42335

IMPORTANT: Before doing that you must ensure that KB2919442 is installed on your system, since this is a pre-requisite to install Windows 8.1 Update.

If it is not installed, first of all install that update from here: http://www.microsoft.com/en-US/download/details.aspx?id=42162

IMPORTANT # 2: You must ensure to follow EXACTLY this installation order:

KB2919355, KB2932046, KB2937592, KB2938439 and finally KB2934018.

IMPORTANT # 3: After installing each one of those, you need to restart your PC. Please note that the biggest one - KB2919355 - can take a lot of time for full system restart, just allow Windows to complete all necessary post-installation operations.

As a final consideration, due to my personal experience with unsuccessful attempts to install Windows 8.1 Update on two different systems, I came to this conclusions: The reason of all the time-consuming issues we are all experiencing or have experienced since April 8th is Microsoft's fault. There was nothing wrong or damaged on our systems (in general, of course some systems might have already been corrupted before installing the update). It was the failed attempts to install Windows 8.1 Update via Windows Update which somehow damaged our systems, and in most cases none of the clever workarounds/solutions I've seen here worked.

Magically after restoring system to a pre-Windows 8.1 Update state, and by installing that update via the .msu install packages downloaded from the Microsof site and NOT via Windows Update, everything worked perfectly and our systems are no longer damaged or corrupted, and both shine with a brand new Windows 8.1 Update (which is a nice update, by the way for those who never liked the Metro/Modern UI).

And, especially, there's no need to reinstall the whole Win 8 or Win 8.1 from scratch, loosing all our programs, apps and personalization and therefore needing full working days to bring back machine configuration to actual status.

I can tell you for sure that my solution has already worked fine for few friends/colleagues of mine here in Italy.

I do hope it can help at least some of you to solve this extremely annoying and time-consuming issue.

I've been struggling with it since April 8th and I've wasted all my Saturday on that, but thank goodness I succeeded.

Please let me know if the above is working for you, too, I'd be curious to know.

Good luck!

This worked for me along with increasing the system reserve disk partition size, Using "MiniTool® Partition Wizard Home Edition 8.1.1" (freeware), brought it up to about 1 gb in size. instead of 300 some mb. 

Ran these commands 

In elevated command prompt:

dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

dism /online /cleanup-image /startcomponentcleanup

shutdown /r /t 0

Then installed

Also just remember after installing KB2919355 don't restart close the window then install the next one in the list KB2932046, KB2937592, KB2938439 and finally KB2934018. until all are installed then restart.

Hi Sharies01,

I'm glad this worked for you too!

Thanks for reporting.