Windows 8.1 Update 1 Failing to Install with errors 80070020, 80073712 and 0x800f081f

I have the same issue. Tried the "Microsoft Update" way, and after three tims failure without clear guidance, deactivating everything like virus scanners and whatever, all interrrupted by a re-download of the full 800MB package as the PC doesn't cache the downloaded update when the install fails, then downloaded the five packages KB2919355, KB2932046, KB2937592, KB2938439 and KB2934018. KB2919355 fails to install.

Then tried Windows Update Troubleshooter, says all problems havel been fixed.

Tried again to install KB2919355, failed.

Then tried WindowsUpdateDiagnostic.diagcab

which says:

"Problems installing recent updates - not fixed"

• Repair windowsupdate - completed

"Check for missing or corrupt files - detected"

 repair missing or corrup files - completed

 SFC output - Windows Resource Protection did not find any integrity violations

"Windows update error 0x80ß073712"

• Resetting Windows Update data store - completed

"Some security settings are missing or have been changed - fixed"

"Service registration is missing or corrup - fixed"

Tried again to install KB2919355, failed.

Tried SFC /scannow, says no corrupted resources found.

Tried again to install KB2919355, failed.

Then tried

dism.exe /online /cleanup-image /scanhealth

which says:

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]

The component store is repairable.

The operation completed successfully.

Then I tried:

C:\windows\system32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]

The restore operation failed. Either the repair source was not found or the component store cannot be repaired.

Error: 0x800f081f

DISM failed. No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

As much as I can see from 6778 lines of log file - I am really not an expert and I have no IT department to help me - here are some errors:

2014-04-11 12:58:05, Error                 DISM   DISM Package Manager: PID=10404 TID=4388 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

2014-04-11 12:58:05, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800F081F

but maybe the information is hidden somewhere in the other 6776 lines of log file which I fail to interpret.

Looking at some logs it seems that the problem is that the hash validation fails on some file on an OKIC530 laser printer driver file which I needed to install as the Win8.1 drivers were not really functional to put the printer in operationb, but I fail to have the time nor the knowledge to go into the depth of Windows DLLs to fix something like this.

I must say I am depressed that Microsoft does not manage to publish a workable update for Windows 8.1 on a computer that is just 2 months old and has only standard software and usual driver software installed. I am unable to go back to zero and refresh the whole PC with a plain restore and invest two days reinstalingl all software just to update Windows 8.1 to Windows 8.1u1. I guess this means my computer will run infinetly with Win8.1 without update 1.

This is so unprofessional. I start to understand why more and more people change to MACs.

If anyone can give me guidance what to do, other than "restore your notebook and start from scratch" or "fix this and that INI file", greatly appreciated. I am completely lost here.

Jan

My 64 bit machine came with Windows 8.0 right out of the box. When, in the store,  I balked at the Start Screen splattered with Tiles, the sales person suggested to me that the first thing I do is to download the free Classic Start Menu.

On the day I brought this machine home running Windows 8.0 and subsequent update to 8.1 I've had the full capability of what Microsoft has been touting with this stupid Windows 8.1 Update. Namely a fully functional Start button (in selectable XP, Vista, or Win 7 style), bootable directly to the Desktop Screen.

Quite frankly I couldn't care less weather this machine ever gets updated with KB2919355 or not. Nor do I care if Microsoft doesn't update the software in the future because of it. Most folks I know, and myself, dread doing a Windows Update. One never knows with Microsoft products whether the system will run ok after.

Dear Microsoft: Its early days yet. You have a few weeks to get this problem resolved so that your customers can simply retry the Update and have it work. But every day you delay you will lose even more and more market share. IOS and Android are beckoning. Don't play stupid and mute. Get it fixed.

Oh, and lest I forget to mention it...

Dear Microsoft: We know you had your customer's best interests in mind when you built in all those Troubleshooters and utilities that are supposed to detect problems and correct them. Thank you for thinking about us.

But in case you don't realize it, I have never ever had one of those Troubleshooters ever resolve an issue. And all those utilities you suggest we use to diagnose or correct this update issue? None of them resolve it. So please, stop suggesting we use them. Quite frankly I think that all they do is start up, wait for a time period to make it look like their actually working on something, and then produce a useless message.

Your KB2919355 update contains a problem in that it will not install on certain machines. No one knows why it fails on some machines and installs on others.