Windows 8.1 "working on features 100% complete don't turn off your computer"

Anonymous
2014-06-03T04:46:19+00:00

Windows 8.1 asked update, I watched it go from 0% to 100%.  And now it's been stuck on the black screen with the above phrase while a circle keeps revolving.   This has been happening for the past 8 hours and there has been nothing I can do.  My laptop/tablet is the ASUS Transformer T100T and I've had it for one week.   Cannot access anything.   Right now, I'm waiting for the battery to die because I have no other choice.  And I cannot reboot by holding down the power button.  Please help.  I have a job interview tomorrow and would like to print out my resume.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-06-04T01:00:58+00:00

Hi TeeDee,

Before we start with the troubleshooting steps, I would like to know some information about this issue.

  1. Have you connected any external devices other than mouse and keyboard?
  2. Are you using any third party security software on your computer?

If you have connected any external devices other than mouse and keyboard, then try disconnecting it and check.

I would suggest you to try the following methods and check if it works for you.

Method 1:

If you have an Installation Media, then Perform Hard Shut down and then try performing Automatic repair and check if it helps.

Follow the steps to perform automatic repair from Windows Recovery Environment:

Insert the Installation Media such as (USB or DVD) and restart your computer.

  1. Press F12 key (typically this is F12, but it can differ between computer manufacturers)and choose the drive that you inserted the installation media into.
  2. Once the Windows Setup window appears, follow these steps:
  3. Click Next and select Repair your computer.
  4. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select Advanced options.
  5. You may choose Automatic Repair from Advanced boot option.

Method 2:

Perform System Restore using the Installation Media and check if the issue persists.

Follow the steps to perform system restore:

  1. Insert the Installation Media such as (DVD or flash drive) and press F12 key and click on change default or other optionswhich is at the bottom of the screen.
  2. In the next screen click on troubleshoot option, this will display you different WinRE (Windows Recovery Environment) options to resolve issues with the computer when it is in no boot state.
  3. Now Click on System Restore, this will open up a Wizard and restore to a point when the computer was working fine.

If you do not have an Installation Media, then refer to the following Microsoft Help article to create an Installation Media.

http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media

Please reply with the status of the issue so that we can help you better.

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91 additional answers

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  1. Anonymous
    2015-01-19T13:41:05+00:00

    I did the dame thing. I removed my USB mouse connector and within a minute the login screen showed.

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  2. Anonymous
    2015-01-30T16:12:01+00:00

    I had this problem with my Asus Transformer tablet, I got it a week ago. I was still setting things up and after an automatic software update, It was stuck in the blue screen "working on features 100% complete" for most of the day. I couldn't access any features, or system settings.   Turning it on and off repeatedly didn't seem to do anything, various key combinations didn't seem to anything.  Maybe turning it on and off throughout the day finally broke the loop or maybe it ended on it's own.  Either way it was quite frustrating, and it sounds like no one else has a clear solution for this.

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  3. Anonymous
    2015-02-08T19:48:29+00:00

    Isn't it kind of interesting, more than coincidental, that most of these issues seem to be with the Asus product? We're having the same issues and with numerous Asus desktops (all within the first two weeks of use, coincidentally?).

    Regardless, that's still no excuse (and any "work-arounds" by Microsoft are just that, nothing more than work-arounds, regardless of the machine) for a poor product.

    While we have heard a few "satisfactory" comments from very few Windows 8.1 users, the redundant, identical issues with this OS far exceed any positive feedback regarding this current disaster. This release is reminiscent of a problem plagued MS OS from long ago, long before VIsta, Win ME, etc. that problematic OS being Windows 95. There was spotty positive feedback on that OS as well, which also paled in comparison to the plethora of problems. Only after the next OS, Windows 98, was released was Windows 95 truly recognized as a problem-ridden, disastrous release (regardless also that it may've been released prematurely, or that it was the first truly consumer-oriented GUI OS, or that some analysts claimed it was stable ... it was not).

    The difference between then and now, is that Microsoft had to care, they found it absolutely necessary to to release a more stable OS. Since Microsoft was still in its infancy, relative to its consumer GUI OS market, "it" had to care. To be blunt, this company no longer needs to care about its consumer base. Bottom line, if Microsoft were to declare BK in 2 years, even tomorrow, the C-Level management at this company would retire very comfortably.

    The point? Don't count on Microsoft admitting to errors on a poorly released OS, the most problem plagued OS since that first consumer oriented GUI, Win 95. We're spending FAR too much time with customers (who have been given explicit instructions NOT to modify, change or add anything to their desktops) resolving the same, identical issues (identical to not only our client base but apparently thousands of others throughout the entire Windows 8.1 customer base), than we are expanding client's systems (faster, more productive, more efficient, more cost-effective, etc admin structures).

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  4. Anonymous
    2015-02-11T04:08:16+00:00

    Guess I'm in the club as well.  This is an Asus tower M32 series.  It is only a week old.  This is so very frustrating for a brand new computer.  I returned another computer two weeks ago having similar issues.  Now I laugh that it is the MS operating system.  I did about 80 updates on the computer a few days ago with no problems.  I turned on the computer today and it did this.  What a mess.  The computer was working great before this. 

    I power it on and off for about 3-4 times and I got the options screen.  The computer could not repair itself.  It went to a restore point two days ago.  I am so pissed. I lost data I had been down loading and finally got installed over the past 2 days.  It is now missing.

    It took about 20 minutes to restore.  But It is working for now.

    I appreciate everyone that leaves a post on this issue, it really helped.  I just assumed the computer was a big paper weight.  Computers are a love hate relationship.  When they work they are great.  Thanks for all the posts on the issue.

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