Dell Venue Pro loses wireless connection after installing Windows Updates

Anonymous
2013-12-12T02:08:43+00:00

The Dell Venue 8 Pro and Dell Venue 11 Pro lost all wireless connectivity after installing either Windows Update**KB 2887595** or**KB 2903939**.

How can I get my WiFi back?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2013-12-12T02:09:53+00:00

Hi,

This issue may occur if specific Windows Updates are not installed in the proper order. Microsoft has made a change to prevent further customers from getting into this state.  Customers must now have a pre-requisite update (KB 2883200) installed before being offered these updates. 

To restore wireless connectivity:

1.     Uninstall all of the following updates:

·         KB 2887595 – Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

·         KB 2903939 – Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: December 2013

To uninstall an update, go to the Control Panel and select Programs.  Then, under Programs and Features, select View installed updates.  Select the updates listed above and click Uninstall.  If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

2.     Install the updates listed below.  When you run Windows Update, the updates will now automatically be installed in the proper order.  You must restart the computer after you apply each update.

·        Install KB 2883200. 

·        Install KB 2887595 and KB 2903939.

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  1. Anonymous
    2014-02-18T22:44:23+00:00

    Don't get snippy, the problem is flakey wi-fi connections. Streaming music over wi-fi is a valid test of a persistent connection or the lack thereof. Stick to the issues and avoid ad hominem comments that express anger or frustration.

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  2. Anonymous
    2014-02-18T20:57:49+00:00

    o_0 ...

    This thread is about WiFi driver issues, and not about build design errors leading to imaginary problems like "your tablet isn't able to do WiFi through concrete walls or over 30 feet".

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  3. Anonymous
    2014-02-18T19:42:08+00:00

    lulz (; ... This has to do, what again, with the thread topic? Nothing? Oh, nice ;) "30 feet" ... lulz ;)

    unstable Wi-Fi connection Dell Venue Pro loses wireless connection after installing Windows Updates

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  4. Anonymous
    2014-02-18T18:59:53+00:00

    I have the Dell Venue 11 pro. A very nice tablet but WIFI often needs to be reanimated by deactivating and reactivating the wlan network adapter, especially after some time in standby.

    Is this problem also related to the one discussed here?

    I found out what the problem was in my case.

    WIFI/WLAN was automatically turned of at night by my FritzBox router and then, in the morning, turned on again (night circuit / Nachtschaltung). And this somehow messed up the Dell Venue 11 Pro WIFI controller. When I disable night circuit for WLAN in the router, the WIFI adapter stays stable/functional even after a long tablet standby period.

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