how to reset phone if i forgot my lockscreen password

Anonymous
2014-01-04T02:10:00+00:00

i forgot my phone's lock screen pin and unable to unlock it

after reading a lot of questions regarding it i found that we should reset the phone and there is no other option than that .

so how to do it, mine is lumia 520

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-01-04T04:35:19+00:00

Log into windowsphone.com and use the Find My Phone feature to set a new lock code

  1. Go to http://www.windowsphone.com and sign to the Microsoft account associated with your phone.
  2. Select "Find My Phone" from  the drop down menu that appears when you click on your name.  Or just go to https://www.windowsphone.com/en-us/my/find
  3. Click the "Lock" link
  4. Enter a new 4 digit PIN code and press the Lock button.

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

60 additional answers

Sort by: Newest
  1. Anonymous
    2019-06-29T23:08:10+00:00

    what are the hard reset key buttons for sony xperia

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-14T21:09:32+00:00

    i forgot my phone's lock screen pin and unable to unlock it

    after reading a lot of questions regarding it i found that we should reset the phone and there is no other option than that .

    so how to do it, mine is lumia 520

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-11-15T10:27:14+00:00

    Log into windowsphone.com and use the Find My Phone feature to set a new lock code

    1. Go to http://www.windowsphone.com and sign to the Microsoft account associated with your phone.
    2. Select "Find My Phone" from  the drop down menu that appears when you click on your name.  Or just go to https://www.windowsphone.com/en-us/my/find
    3. Click the "Lock" link
    4. Enter a new 4 digit PIN code and press the Lock button.

    My phone askes pin for connecting to wifi . 

    if a phone is tethered via USB cable to a Windows 10 machine etc. I think it can use the network connection from that machine

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-11-15T10:26:02+00:00

    Can go to http://account.microsoft.com, then go to Devices, see more info on that specific phone and then from Find My Phone choose to lock it with a new 6-digit pin. It asks you to also enter a message that is supposed to display to the user of the phone, but haven't seen it appear.

    However it does make it find to change the pin like that and change it. That suggestion is really helpful.

    I was having the deadlocking situation where right after upgrading to Win10 a Lumia 930 phone from Win8.1update, I gave in a wrong pin and it locked asking me to reboot. At each reboot (even tried resetting with power+vol down for 10sec), it was saying the same thing again and again. Luckily I had already activated a Microsoft account (was required at Win8.1 in order to download the Windows upgrade advisor app from the store)

    For changing the pin the phone needs to have wifi or data (if it doesn't and doesn't allow you to set it without entering a code), try plugging it via USB to a Windows 10 computer first. Else will need to have a SIM and number and be connected (correct SIM pin entered) to mobile (GSM etc.) network. The lock phone pane at account.microsoft.com does ask you if the phone has a number assigned to it or not

    Was this answer helpful?

    0 comments No comments