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I recently purchased the Nokia Monster Purity Pro's in Aug 13 and have been charging them acording to the recommendations from the instruction booklet. Recently as I was wearing them the voice promtpted that my battery was low. I then charged, or thought I was charging them to use again. Once completed I put them on and I got the same message again. I tried the wall outlet, and computer, both have failed to charge the headphones.
When I plug in the headphones the led indicator goes on for about 30 seconds then switches off, not sure if that indicates anything, I know they have a 12 month warranty on them and when trying to find contact details I get brought to this discussion forum. I am assuming that they want me to use this as a first stop. Any help will be appreciated. Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have binned the headphones, i had two sets of them and the others still ok, luckily just got a lovely set of bowers and wilkins p7 wireless which are much better made than the nokia, i do like the sound out of the nokia bh940 but the B&W P7 are better.
Hello I have my Purity Pro from two years+ and today had this issue. I did not used them for a few months so the battery was probably dead. I attept to charge it but had this problem, had to leave so I let them conected anyway. when I come back, it was the same but I try to use them wired while charger conected. close them open them with or without the wire and with different chargers and after some time they live again and they say battery full! I think the battery is diying and in 2017 is probably impossible to fix it since I have also the play\pause button broken but hey, they come to live again! My advice, never let them rest for too long so the battery never runs out of energy and try that stuff randomly while conected to electricy and may got luck like me. thank god they still work since they are still my best headphones by far! good luck everyone!
Had the same problem too. Opened up the side which has the battery. Unsoldered the battery and force charged it a bit with lab power supply. 4.1v with 500ma current. Soldered the battery back and now it's working again.
Hi All,
I still using BH-940 as my daily headphone. This is far the best Headphone I ever had and it's till working like charm. It's hod the battery like how it was on a first day.
But unfortunately play/pause button and microphone stopped working for some unknown reason.
Do anyone had this issue before and anyone could advise me for a fix.
I glad that this thread still alive.
Thanks & Regards,
Vik.J
Hey Mr. Vjegaraj,
Sorry to tell u that there is no fix to this. my BH-940 with no play/pause button n mic not working for some time now (3-4 yrs).. but if plug it with wire.. still works.
Does anyone know how to dismantle the earphone?
I'm so sad that I now have faced this problem, too. (Headphones not charging, the red light switching on for a couple of seconds and then nothing happening.) I can now only use my all time favourite headphones connected to my laptop with the USB cable. And it looks like there is nothing you can do.
