BH-940 Purity Pro wont charge anymore.

Anonymous
2013-11-24T10:17:51+00:00

I recently purchased the Nokia Monster Purity Pro's in Aug 13 and have been charging them acording to the recommendations from the instruction booklet. Recently as I was wearing them the voice promtpted that my battery was low. I then charged, or thought I was charging them to use again. Once completed I put them on and I got the same message again. I tried the wall outlet, and computer, both have failed to charge the headphones.

           When I plug in the headphones the led indicator goes on for about 30 seconds then switches off, not sure if that indicates anything, I know they have a 12 month warranty on them and when trying to find contact details I get brought to this discussion forum. I am assuming that they want me to use this as a first stop. Any help will be appreciated. Thank you

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-11-30T00:26:23+00:00

    Same in here:(

    +920

    +1020

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  2. Anonymous
    2015-10-23T06:11:08+00:00

    I had the same issue of Play/pause button not working properly on my BH-940. First press didn't do anything but on the second press it sent two commands at once, resulting in a phone call.

    I got mine replaced under warranty (by the time the headset unit was 11 months old) without further questions.

    It's been about a year now, and I've started to have other issues with my Pyrity Pro. The right-side speaker's volume is a bit lower than on the left side, plus it makes white noise / static noise. By jiggling the speaker I eventually get the noise to go away.

    And surely I also now have the recharging issue. I need to check my chargers and cables, and of course reset the headset with the given instructions in this thread. But first I need power!

    Best

    Atso

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  3. Anonymous
    2015-10-16T19:15:19+00:00

    Thank you !!!

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  4. Anonymous
    2015-08-18T20:21:04+00:00

    i was hoping this was not a known issue... but looking around alot of people have issues iwht the play/pause button not working

    and if thats the cause you cant even do a hardware reset :-(

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  5. Anonymous
    2015-04-13T19:51:23+00:00

    Dear moderators,

    Are you aware of the play/pause button issue? Any idea on how to solve it without buying a new headset?

    Thanks

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