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I recently purchased the Nokia Monster Purity Pro's in Aug 13 and have been charging them acording to the recommendations from the instruction booklet. Recently as I was wearing them the voice promtpted that my battery was low. I then charged, or thought I was charging them to use again. Once completed I put them on and I got the same message again. I tried the wall outlet, and computer, both have failed to charge the headphones.
When I plug in the headphones the led indicator goes on for about 30 seconds then switches off, not sure if that indicates anything, I know they have a 12 month warranty on them and when trying to find contact details I get brought to this discussion forum. I am assuming that they want me to use this as a first stop. Any help will be appreciated. Thank you
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I got the same issue (not charging) with the same symptoms (red light for ~5 seconds).
problem solved - I changed to a new, "higher quality" usb cable.
(the old cable was 3 years old and has had a hard life)
Looks like the Purity Pro is fussy about it power source.
it stops charging after 5 seconds if it thinks something is wrong.
I changed to different chargers and USB cords but nothing on my end.
Do you mind sharing what brand of charger and cord you're using?
Thanks,
The first step is to know how we can disassemble the headphones to reach the battery and the 3 buttons on the left. Hovewer, there are torx screws on each side, but they can't reached because of the speakers. So let's take a look at the picture.What if we first disassemble the speakers, and then we maybe could take off the speaker's covers, and finally reach the torx screws what we need?
I just note, the headphone in the picture is placed "inversely", so the left side is in the right, and the right side is on the left.
Such a shame. My favourite set of headphones forever rendered useless, it's a very sad day in my household today.
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Dear rev-up.
If you have certain knowledge about electronic repairing maybe this could be helpful.
I'll find out if battery replacement is possible.
Kind regards.
Hello Marko.
Yes. USB cable is not the problem at all!
By the way I found some interesting pictures about a dissambled Nokia Monster Purity Pro so it seems you only need a new battery. Now the problem is where to find another similar battery for this.
Please check these images. Now look at the battery description: P383443 520mAh 3.?v 13B17.
Maybe we could start a group to change this battery if there is someone interested to get this product repaired.
I'm currently at Lima, Peru and I will try to find a way to change this battery. I have noticed that P383443 is also listed as a product here. I don't know at this time if these are real specs, however I think this could be a clue to repair the product.
Kind regards.
