Qualcomm Atheros Bluetooth not working with Windows 8.1

Anonymous
2013-10-21T16:45:54+00:00

Hello,

I am using a brand-new Samsung Atib Tab 3 tablet (XE300TZC-K01FR). I have installed the latest windows 8.1 release and now cannot use the bluetooth keyboard anymore. Seems that the issue is coming from the bluetooth card drivers (code 10 error - cannot start). What should I do now ?

It is impacting dramatically my work productivity as I can now only use the virtual keyboard. Will a fix be published very very soon?? I do not understand why it is always such a pain with Microsoft products. No wonder the company is loosing marketshares.. I do not expect revolutionnary products but at least something that do work properly...

Thank you for your support.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-10-22T16:18:19+00:00

Hello,

I am using a brand-new Samsung Atib Tab 3 tablet (XE300TZC-K01FR). I have installed the latest windows 8.1 release and now cannot use the bluetooth keyboard anymore. Seems that the issue is coming from the bluetooth card drivers (code 10 error - cannot start). What should I do now ?

It is impacting dramatically my work productivity as I can now only use the virtual keyboard. Will a fix be published very very soon?? I do not understand why it is always such a pain with Microsoft products. No wonder the company is loosing marketshares.. I do not expect revolutionnary products but at least something that do work properly...

Thank you for your support.

Hello,

I had the exact same problem and fixed it myself. Here's how to do this:

Go to device manager and find the Qualcomm Bluetooth Atheros device

Then double click on it and on the drivers tab, select uninstall driver but make sure that you select "Remove driver from computer" or something to that effect.

Then rescan your computer by clicking on the small rescan icon on the top left of the device manager window.

The Atheros device will now show up as unkown device. Open it up and select install driver and don't select internet but select C: drive and check the subfolder box.

It will take a while but after a few minutes, it will install the right driver and then you need to repair your keyboard.

Cheers!

DL

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  1. Anonymous
    2015-01-18T02:54:30+00:00

    Thank you for your support.

    I have tried many otherw so confused but with no any result since I found your suggestion.

    thank you, best regards

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  2. Anonymous
    2015-01-18T02:49:19+00:00

    I want to thank very much for your help. Is so simple but also so,so helpful.

    Thank you very much once again and share it us much us you could.

    best regards

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  4. Anonymous
    2015-01-15T11:20:20+00:00

    Thanks DimitryNemirovsky

    Having tried just about every possible option, This work a treat for my Acer Icona running win 8.1 pro

    I also downloaded the Jul13 driver pack from the Acer website but their latest effort still isn't as up to date as the link you quoted

    Acer driver update Bluetooth_Atheros_8.0.0.228_W8x64_A

    Dimitrys link Bluetooth_Atheros_8.0.1.305_W81x64_A

    Thanks Again

    Dominic

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