Cannot defrag my computer since installing Windows 8.1?

Anonymous
2013-10-31T17:03:57+00:00

Norton 360 says I need to optimize my C drive.

When I try  - It does not complete the process.

Remains 12% fragmented.

Any suggestions on how to fix this.

Worked fine initially when Windows 8.1 and Norton 360 was installed.

Has been a problem for about a week.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-02-20T07:38:23+00:00

    Same here and I just bought the machine yesterday!

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  2. Anonymous
    2014-02-20T07:43:08+00:00

    Those codes seemed to work thanks!

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  3. Anonymous
    2014-02-20T07:47:03+00:00

    OK so I got the results and I think it is now defragging but it's just an open command prompt window, does it tell you when it's done?

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  4. Anonymous
    2014-02-20T19:34:10+00:00

    You should get some output when it completes.  For example this is what I get for the Analysis,

    C:\WINDOWS\system32>defrag c: -a -v

    Microsoft Drive Optimizer

    Copyright (c) 2013 Microsoft Corp.

    Invoking analysis on Windows 8 (C:)...

    The operation completed successfully.

    Post Defragmentation Report:

            Volume Information:

                    Volume size                 = 119.99 GB

                    Cluster size                = 4 KB

                    Used space                  = 43.23 GB

                    Free space                  = 76.75 GB

            Fragmentation:

                    Total fragmented space      = 0%

                    Average fragments per file  = 1.01

                    Movable files and folders   = 122091

                    Unmovable files and folders = 9

            Files:

                    Fragmented files            = 711

                    Total file fragments        = 1816

            Folders:

                    Total folders               = 7637

                    Fragmented folders          = 25

                    Total folder fragments      = 54

            Free space:

                    Free space count            = 9364

                    Average free space size     = 8.39 MB

                    Largest free space size     = 59.09 GB

            Master File Table (MFT):

                    MFT size                    = 321.75 MB

                    MFT record count            = 329471

                    MFT usage                   = 100%

                    Total MFT fragments         = 2

            Note: File fragments larger than 64MB are not included in

    ion statistics.

            You do not need to defragment this volume.

    C:\WINDOWS\system32>

    A DOS Windows should always return to the Prompt (C:\WINDOWS\system32>) when it is ready for the next command after completing the initial command you entered.  You can not run multiple commands and have to wait for a command to finish executing before entering new commands.  So when it comes back to the Prompt (C:\WINDOWS\system32>) you know that job has finished.

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  5. Anonymous
    2014-03-03T15:56:58+00:00

    i am having trouble also i use my computer for school and everything else and it's starting to get slow....wish they would just come out with an update that fixes it or something

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