All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

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  1. Anonymous
    2014-01-15T17:00:56+00:00

    Hi,

    Again that still makes me think malware or hard drive (possibly controller or motherboard) issues.

    And you already have ruled out Windows with the Reset.

    I would think it is the hard drive.

    Rob - SpiritX

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  2. Anonymous
    2014-01-15T18:19:32+00:00

    Hi Rob,

    I think I'll have a hard job convincing the manufacturer with no evidence - it shows up OK with chkdsk and has 100% Health Status with CrystalDiskInfo (though I've no idea what the readings  mean in CrystalDisk)

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  3. Anonymous
    2014-01-15T18:38:48+00:00

    Hi,

    Neither CheckDisk nor Crystal Info is an intense check.

    A. There is obviously something wrong and it absolutely is not Windows - no chance.

    B. If the System Maker provided Windows on the computer they as OEM are responsible

    for the proper operation of both the hardware and Windows. Microsoft actually gives OEM's

    a discount so they will perform that function in order to help keep you out of the finger

    pointing between OS and hardware. Admittedly many OEM's still try to point to Microsoft

    to support Windows as a convenient out.

    C. You could try the extreme of removing all partitions and starting over with a clean install

    of Windows. Removing and remaking the partitions and formatting will be about the max

    you can do as a user.

    D. You can also obtain the hard drive manufacturer's diagnostic utility. However I would do

    C. as well.

    Rob - SpiritX

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  4. Anonymous
    2014-01-15T19:51:30+00:00

    I've also run SSDLife, HDDScan and Samsung Magician (it's provided with the Samsung SSD I have to set it up and check it).

    Did the complete re-install of Windows I did this week not format the C drive? - I'd obviously would have done it myself if I knew it didn't. I formatted the D drive (where I put most programmes) before re-installing all the programmes.

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  5. Anonymous
    2014-01-15T20:43:33+00:00

    Hi,

    It only formatted the drive if you told it to. And also the partitions were already in existence so

    formatting C: would not help when the Restore Points are placed on one of the other hidden

    partitions.

    This is hardware.... weird but it is not Windows.

    Rob - SpiritX

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