All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

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  1. Anonymous
    2014-01-09T18:54:15+00:00

    Point 5 - since the settings have been affected a Refresh will not likely resolve them.

    Frankly I would do a full Reset now - less hassle in the long run as there is no way

    to know what Registry settings or damage has been done.

    Point 8 - check with Shadow Explorer however I suspect the issue you have is why it will

    not install. Maybe clean out the temp files and folder and try again.

    C:\User"Your User Name"\AppData\Local\Temp

    Delete what is in the folder (anything being accessed will not delete so close everything - if

    something will not delete skip it and delete the rest until all you can remove is gone).

    Well you may have resolved the Restore Point issue however there is not way to know

    what other issues will crop up.

    (Easiest way to see and review previous entries is to open multiple tabs in your browser.)

    Rob - SpiritX

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  2. Anonymous
    2014-01-09T16:55:44+00:00

    Thanks, Rob,

    This is the first time I've had a second reply from anyone sensible in 6 weeks, so it's a big day! Maybe getting up at 4 am was worth it! (what's Spirix MS MVP mean?)

    Point 2 - I know that - that's what I've been trying to stop for 6 weeks!

    Point 3 and 6 - I'll give ditching the registry cleaners a go

    Point 5 - I know it'snot the same, but it takes me several days to get everything back on after a Refresh and even more on Reset. Presumably the compute came in "Reset" mode - fresh installation - and I've had this problem from the start, so.......If I was convinced it would sort it, fine - but in the real world, we are using computer as tools and are not paid for the time spent getting them to work (like I said , £1500 or 1.5X that in dollars so far lost)

    Point 7,  I already set them to the defaults - I was explaining what I'd changed. Is it normal for Superfetch not to work?

    Point 8 continuation - did you see my later post on Shadowexplorer? - I don't know here to look for the files or what they are called - I've tried every directory. There is nothing in System Volume Information - is that OK?

    Since changing the default setting (point 7), I've not had many errors and no loss of system restore points, but let's wait and see.

    Is there any way of threading these things on this site so I can see my questions followed by your answer rather than having to cut and past to put the 2 together?

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  3. Anonymous
    2014-01-09T16:21:26+00:00
    1. Yes exactly what I said.

    2, Something is doing that or it is set to do so.

    1. If you have ANY registry cleaners they might be doing things you are not aware of and

    running one does not always show the results instantly. Ditch them all as they are not needed

    on Windows Vista, 7, or 8/8.1.

    1. Space seems fine.
    2. A refresh is not the same as a Reset - a Refresh keeps system settings which could be the

    problem. Especially if the settings have been changed by any Registry Cleaner. A Reset is

    the same as a Clean Install - it removes all.

    1. Just because a program ran on XP does not mean it should be run on 8/8.1 - especially

    Registry Cleaners which are no longer needed or advisable.

    1. I did not say to modify anything - use them to check the default for the services you

    asked about.

    1. Well that also could be systematic of your other issue. I just installed Shadow Explorer on one

    of my computers yesterday with no issue (8.1).

    1. No that sounds unusual.

    Ditch those registry cleaners.

    Rob - SpiritX

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  4. Anonymous
    2014-01-09T11:30:13+00:00

    Here is a handy free tool to view and even use the Shadow Copies (not File History).

    Shadow Explorer - Free

    http://www.shadowexplorer.com/

    Hi Rob, again,

    I've installed Shadowexplorer, but don't know what I'm doing. If I follow the example in the Manual, I don't know what folder to look in - I don't know if it's supposed to look like the one in the example,

    If I go to Install VSS in the manual and go to Computer Management/Storage/Disk Management and click on any of my C, D or E drives and go to Properties, I don't have the Shadow Copies Tab they show

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  5. Anonymous
    2014-01-09T08:39:49+00:00

    Do they disappear after a logoff or after a restart, or after a power down and restart?

    When they go at bootup, it is The shadow copies of volume C: were aborted during detection volsnap event 29 - I don't know if that helps you - there's very little on Google about it

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