All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

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  1. Anonymous
    2014-01-10T07:58:30+00:00

    Hi Linney,

    Thanks very much for the message and I'll look into those links. I've not had any reply from Acronis yet. I hope I didn't sound aggressive in my reply - 6 weeks of getting no answers from MS don't help, nor do getting no answers from HP and Netgear ,while testing my mouse on another computer, as suggested by Logitech, blew up my laptop, so I've that to restore now as well. Maybe I'll be able to get some work done soon and earn some money!

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  2. Anonymous
    2014-01-09T22:02:39+00:00

    No it shows what is stored in the Restore Points and allows you access.

    It is not for creating, removing, or controlling a Restore Point.

    I think your best bet is to use a full Reset and to be careful what you install.

    As I said it is a useful tool.

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  3. Anonymous
    2014-01-09T20:05:03+00:00

    I saw your link in the Acronis Forum.

    Does Acronis affect Volume Shadow Copy service?

    http://forum.acronis.com/forum/51995

    Windows 8.1 built-in System Image programs are useful to know about.

    How to create a system image to refresh your Windows 8 PC

    http://support.microsoft.com/kb/2748351

    How to create a custom refresh image in Windows 8

    http://www.bleepingcomputer.com/tutorials/create-custom-refresh-image-in-windows-8/

    Just because you have only one user does not prevent you from creating a second user should you need to.

    Create a user account Windows 8.1

    http://windows.microsoft.com/en-au/windows/create-user-account#create-user-account=windows-8

    It may be possible to Audit access to files that vanish in mysterious circumstances.

    Auditing Access to Files

    http://www.gregthatcher.com/Papers/IT/audit.aspx

    I realize that later posts indicate that your problem may have been resolved, I hope so.   I would also like to add that the use of Registry Cleaners and their like often cause weird and wonderful errors and should be avoided like the plague.

    MVP

    According to Microsoft, Microsoft Most Valuable Professional award is given to "exceptional, independent community leaders who share their passion, technical expertise, and real-world knowledge of Microsoft products with others."

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  4. Anonymous
    2014-01-09T19:33:41+00:00

    Shadow Explorer documentation

    http://www.shadowexplorer.com/documentation.html

    Click Installation, Manual, or FAQ on left side panel of the web page as needed.

    Mainly it allows you to see and access even individual folders and files for all the available

    restore points.

    Rob - SpiritX

    I've read that, what little there is of it. I thought you were suggesting it to actually look at system restore point files of some sort somewhere, but, according to Youtube and other sites, it's for looking at previous versions of any file. Right?

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  5. Anonymous
    2014-01-09T19:04:26+00:00

    Shadow Explorer documentation

    http://www.shadowexplorer.com/documentation.html

    Click Installation, Manual, or FAQ on left side panel of the web page as needed.

    Mainly it allows you to see and access even individual folders and files for all the available

    restore points.

    Rob - SpiritX

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