All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

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  1. Anonymous
    2014-01-16T02:25:52+00:00

    Sorry Tom those most people are ones that have done something with either software or

    hardware that causes their restore points to have issues just as yours are.

    Again, if it were Windows millions and millions would have the issue... and I have never seen the

    issue you are having and if it were Windows I guarantee you I would have seen it.

    The Restore Points can be placed on any partition and are not automatically on C:.

    If you have an SSD check with its maker as the issue would be that drive and its firmware not

    playing properly with Windows - not the other way around. It is not Windows responsibility to

    be compatible with the millions of hardware devices and drivers out there. It is those devices

    and drivers' responsibility to be compatible with Windows.

    This is not Windows. And if it were I would tell you as I am only a volunteer and neither speak for

    nor represent Microsoft. Especially if there were known issues I would have told you rather than

    been involved in this lengthy and so far fruitless effort to try to resolve your issues.

    Stop thinking it is anything to do with Windows as that will just prevent you from finding out

    what the real problem is.

    Rob - SpiritX

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  2. Anonymous
    2014-01-16T02:14:36+00:00

    There are no partitions on my C drive apart from the one for the System Reserved partition - what "other hidden partitions" do you mean? Aren't the restore pouts in each of the System Volume Information folders on each drive? If not, where ARE they?

    For the re-install, it never gave me an option of formatting or not formatting. I find it absolutely cretinous that a process billed as wiping the hard drive does not FORMAT the drive before re-installing Windows! If I had known that, I WOULD have done it myself  and avoided wasting yet another week. No other company in the world would get away with selling you something and providing absolutely no information or support. And then pass the buck to the computer manufacturer. The whole thing is full of bugs

    • EVERY link you click on in Windows about an error message to "get more information" (and others) takes you to a page that says "this page is no longer available"! - if they haven't bothered to get rid of these useless links, what else have they not done?!!

    I don't have the  unswerving belief in Microsoft you have, Rob, - the problem. as far as I'm concerned. could be:

    ! Windows itself - many many people report this loss of system restore points, usually with no resolution

    1. a conflict between Windows and something else other than the hard drive (hardware or software)

    3 the hard drive

    4 Windows and the hard drive - there are reports of Windows not liking SSD, but with no details.

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  3. Anonymous
    2014-01-15T20:43:33+00:00

    Hi,

    It only formatted the drive if you told it to. And also the partitions were already in existence so

    formatting C: would not help when the Restore Points are placed on one of the other hidden

    partitions.

    This is hardware.... weird but it is not Windows.

    Rob - SpiritX

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  4. Anonymous
    2014-01-15T19:51:30+00:00

    I've also run SSDLife, HDDScan and Samsung Magician (it's provided with the Samsung SSD I have to set it up and check it).

    Did the complete re-install of Windows I did this week not format the C drive? - I'd obviously would have done it myself if I knew it didn't. I formatted the D drive (where I put most programmes) before re-installing all the programmes.

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  5. Anonymous
    2014-01-15T18:38:48+00:00

    Hi,

    Neither CheckDisk nor Crystal Info is an intense check.

    A. There is obviously something wrong and it absolutely is not Windows - no chance.

    B. If the System Maker provided Windows on the computer they as OEM are responsible

    for the proper operation of both the hardware and Windows. Microsoft actually gives OEM's

    a discount so they will perform that function in order to help keep you out of the finger

    pointing between OS and hardware. Admittedly many OEM's still try to point to Microsoft

    to support Windows as a convenient out.

    C. You could try the extreme of removing all partitions and starting over with a clean install

    of Windows. Removing and remaking the partitions and formatting will be about the max

    you can do as a user.

    D. You can also obtain the hard drive manufacturer's diagnostic utility. However I would do

    C. as well.

    Rob - SpiritX

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