All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-01-21T08:07:43+00:00

    Think I might start a new career, at 65, as a Tier 10 MS technician!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-01-21T06:52:53+00:00

    Hi,

    Frankly that you had to re-install Windows is not that big of a surprise......

    and you now know about Registry Cleaner/System Optimizers.

    Glad to have helped. Sounds like you did some very good troubleshooting!

    (If a reply was the solution please mark it as the "Answer" or if it was helpful

    please mark it as "Found this helpful - Me Too". Those help others find the

    proper solutions.)

    Moving everyday, going further on,

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-01-21T06:43:21+00:00

    For anyone following this, the answer was a complete re-installation of Windows and not using Utilities, such as registry cleaners. Everything working as far as System Restore is concerned.

    Beware of the Recovery option, which is supposed to be very drastic, but doesn't seem to do a re-install, as you would expect it would seeing it says it deletes everything - it clearly doesn't, so I'm not quite sure what the point of it is.

    Re-installation is incredibly slow - you will probably think it has got stuck or frozen the computer, as it just sits for what seems (and may be) hours without the display changing. But leave it and you eventually got there.

    Tier 2 technician at Microsoft seems to be the bare minimum to aim for to get someone who seems to be about your own level of understanding and, for some unknown reason, they like to contact you at 7 am!

    .

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-01-16T19:39:38+00:00

    Hi,

    Well I am glad Microsoft is helping however I still think it is hardware and they probably will

    not be able to pinpoint that.

    Since they are also befuddled that even more points to hardware since if this were a known

    issue they would have seen it before (as I would have).

    Rob - SpiritX

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-01-16T17:34:43+00:00

    Hi Rob,

    I've spent 8 h on the Internet to Microsoft today - so far fruitless, as they kept losing the connection and I had to start again with someone new, then one got a bee in his bonnet about a virus and we spent ages doing a full virus scan - they are escalating it tomorrow to a "research engineer", Costing a lot, but, if it works....I'll get back to here if it does get sorted, but I've already lost 2 months of work.

    Thanks for the help

    Was this answer helpful?

    0 comments