All system restore points constantly deleted with VSS services/volsnap errors

Anonymous
2014-01-08T09:35:11+00:00

Original Title: Let's start simple! Is there anyone from Microsoft out there?

For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I want at the moment is a definitive answer whether VSS Server should be on Manual or Automatic. Some MS documents say one, some the other. If I can find out this, we can then move on to the next step of why it keeps getting switched off, regardless of which option is chosen. So SHOULD IT BE ON MANUAL OR AUTO? surely that isn't difficult to answer and must be known by MS.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-01-09T20:05:03+00:00

    I saw your link in the Acronis Forum.

    Does Acronis affect Volume Shadow Copy service?

    http://forum.acronis.com/forum/51995

    Windows 8.1 built-in System Image programs are useful to know about.

    How to create a system image to refresh your Windows 8 PC

    http://support.microsoft.com/kb/2748351

    How to create a custom refresh image in Windows 8

    http://www.bleepingcomputer.com/tutorials/create-custom-refresh-image-in-windows-8/

    Just because you have only one user does not prevent you from creating a second user should you need to.

    Create a user account Windows 8.1

    http://windows.microsoft.com/en-au/windows/create-user-account#create-user-account=windows-8

    It may be possible to Audit access to files that vanish in mysterious circumstances.

    Auditing Access to Files

    http://www.gregthatcher.com/Papers/IT/audit.aspx

    I realize that later posts indicate that your problem may have been resolved, I hope so.   I would also like to add that the use of Registry Cleaners and their like often cause weird and wonderful errors and should be avoided like the plague.

    MVP

    According to Microsoft, Microsoft Most Valuable Professional award is given to "exceptional, independent community leaders who share their passion, technical expertise, and real-world knowledge of Microsoft products with others."

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  2. Anonymous
    2014-01-09T19:33:41+00:00

    Shadow Explorer documentation

    http://www.shadowexplorer.com/documentation.html

    Click Installation, Manual, or FAQ on left side panel of the web page as needed.

    Mainly it allows you to see and access even individual folders and files for all the available

    restore points.

    Rob - SpiritX

    I've read that, what little there is of it. I thought you were suggesting it to actually look at system restore point files of some sort somewhere, but, according to Youtube and other sites, it's for looking at previous versions of any file. Right?

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  3. Anonymous
    2014-01-09T19:04:26+00:00

    Shadow Explorer documentation

    http://www.shadowexplorer.com/documentation.html

    Click Installation, Manual, or FAQ on left side panel of the web page as needed.

    Mainly it allows you to see and access even individual folders and files for all the available

    restore points.

    Rob - SpiritX

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  4. Anonymous
    2014-01-09T18:54:15+00:00

    Point 5 - since the settings have been affected a Refresh will not likely resolve them.

    Frankly I would do a full Reset now - less hassle in the long run as there is no way

    to know what Registry settings or damage has been done.

    Point 8 - check with Shadow Explorer however I suspect the issue you have is why it will

    not install. Maybe clean out the temp files and folder and try again.

    C:\User"Your User Name"\AppData\Local\Temp

    Delete what is in the folder (anything being accessed will not delete so close everything - if

    something will not delete skip it and delete the rest until all you can remove is gone).

    Well you may have resolved the Restore Point issue however there is not way to know

    what other issues will crop up.

    (Easiest way to see and review previous entries is to open multiple tabs in your browser.)

    Rob - SpiritX

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  5. Anonymous
    2014-01-09T16:55:44+00:00

    Thanks, Rob,

    This is the first time I've had a second reply from anyone sensible in 6 weeks, so it's a big day! Maybe getting up at 4 am was worth it! (what's Spirix MS MVP mean?)

    Point 2 - I know that - that's what I've been trying to stop for 6 weeks!

    Point 3 and 6 - I'll give ditching the registry cleaners a go

    Point 5 - I know it'snot the same, but it takes me several days to get everything back on after a Refresh and even more on Reset. Presumably the compute came in "Reset" mode - fresh installation - and I've had this problem from the start, so.......If I was convinced it would sort it, fine - but in the real world, we are using computer as tools and are not paid for the time spent getting them to work (like I said , £1500 or 1.5X that in dollars so far lost)

    Point 7,  I already set them to the defaults - I was explaining what I'd changed. Is it normal for Superfetch not to work?

    Point 8 continuation - did you see my later post on Shadowexplorer? - I don't know here to look for the files or what they are called - I've tried every directory. There is nothing in System Volume Information - is that OK?

    Since changing the default setting (point 7), I've not had many errors and no loss of system restore points, but let's wait and see.

    Is there any way of threading these things on this site so I can see my questions followed by your answer rather than having to cut and past to put the 2 together?

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