mouse lag in video games since updating to win 8.1

Anonymous
2013-10-18T21:31:23+00:00

hi all ive noticed that in some games in win 8.1 there is serious mouse lag . this makes some games almost unplayable now. this is a serious issue especially since many gamers upgraded for the benefits ingames but now cant play do to the mouse lag issues.

for me its in call of duty 4 aka modern warfare 1. there are numerous articles now about this issue and with certain games .

http://fr.reddit.com/r/windows/comments/1oor43/windows\_81\_warning\_for\_gamers\_issues\_with/  

http://www.pcgamesn.com/windows-81-mouse-lag-reportedly-renders-some-pc-games-close-unplayable

as you can see this isnt a isolated issue and needs fixing asap. especially with many big titles just coming in the next few weeks on pc !

how can this be sent higher up so this issue is resolved ? thanks.

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-11-08T18:50:37+00:00

We have issued a fix to address most of the “mouse lag” issues associated with gaming in Windows 8.1, which vary based on the game, input methods used, etc. More details on the issue and available resolutions are available via KB 2908279, and affected customers can go to the Microsoft Download Center to install the update

Was this answer helpful?

2 people found this answer helpful.
0 comments

170 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-10-19T16:01:49+00:00

     

    Hi,

     

    1. What is the make and model number of the mouse?

     

    I would recommend you to perform Clean Boot and check if the issue occurs.

     

    Method 1:

     

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

     

    Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.

     

    Additionally, I would have you download the latest drivers for the mouse from the manufacturer’s website and get it installed and check if it helps.

     

    Hope this resolves the issue. If issue persists, you can write back to us and we will be glad to assist you further.

     

    zaki i see you are a support engineer can we have any resolve on this matter ? and when microsoft will be fixing this ? ive just tried to get through to live help for third time never connected and i need to get this sorted as its very important to me and how i use my pc. 8.1 is only effected by this 8.0 isnt.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-19T15:59:34+00:00

    Thing is the exe fix doesnt work in all games i tried it in call of duty 4 and you cant use the mouse to do ingame option or join a game by moving the mouse cursor.

    this needs sorting . can this be bumped up to a microsoft technician. the problem and fault is known all we need is a timeframe of when it will be fixed !

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-19T15:48:16+00:00

    Tomb Raider (2013) is giving me an issue. I wouldn't call it lag. Indeed, it's increased mouse precision when rolling over certain menus (e.g. selecting a location on the map). The mouse cursor becomes sticky and requires a lot more movement to change from one menu item to another. Basically you need to move the mouse 60 pixels and it gets wrongly interpreted as 6 pixels. As soon as you leave the map, moving the mouse 60 pixels gets correctly interpreted as 60 pixels.

    As for doing a clean install, no thanks. WIthout a single person claiming that a clean install actually corrected this problem, I hardly think that a re-install of the OS is an adequate solution.

    Also, how would a clean install fix the issue stated in the French reddit post above:

    It is definitely the new DPI framework that causes the issue...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-19T13:13:10+00:00

    I feel you man. I just bought a new expansion pack to Black Ops 2 (my second favourite FPS game) and now i can't play the damn game because horrible mouse lag. The aim is gone. I cannot aim.

    And there is some big games coming out like..oh like Battlefield 4 or Call of Duty Ghosts.

    The problem is NOT in our hardware because in windows 8 everything was fine. Or is 8.1 so much different from 8 that you need new drivers? I don't think so.

    So please microsoft. Fix this ASAP otherwise you will have the full wrath of gamers on you. If i'd knew this beforehand i would not have updated. Now i cannot go back to 8. I Refuse to install my OS again just because of a mouse problem.

    Was this answer helpful?

    0 comments