Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-09-16T12:13:59+00:00

    so very true, about ratandeep. he reads from a script and has absolutely no idea what is what. it seems all of the microsoft tech people give the same canned answers, wrong.  i am the one who found that after a reboot of my modem, instantly the automatic updates started to work. still no success with manual. fine with me. paz.

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  2. Anonymous
    2014-09-16T21:00:27+00:00

    I not only rebooted the modem, I bought a new one.  Still, no automatic updates can be installed. Only the manual ones.

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  3. Anonymous
    2014-09-18T07:11:58+00:00

    Can we have the WU logs if possible for checking?

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  4. Anonymous
    2014-09-19T00:44:07+00:00

    I don't know what you mean by "WU" logs .....?

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