Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Hello Paz,

Thank you for the update.

I would suggest you to try following steps and check if it helps.

a. Press Windows + X keys and select command prompt(admin).

b. In the command prompt window, type the following commands one by one and press Enter after each command.

REGSVR32 WUPS2.DLL /S

REGSVR32 WUPS.DLL /S

REGSVR32 WUAUENG.DLL /S

REGSVR32 WUAPI.DLL /S

REGSVR32 WUCLTUX.DLL /S

REGSVR32 WUWEBV.DLL /S

REGSVR32 JSCRIPT.DLL /S

REGSVR32 MSXML3.DLL /S

c. Close command prompt and then try to install updates.

I hope this helps.

Thank you

Hello Paz,

 

Thank you again for the reply.

I would suggest you to try following methods and check if it helps.

Method 1:

Run DISM tool and check the issue.

Refer this article:

Fix Windows corruption errors by using the DISM or System Update Readiness tool

http://support.microsoft.com/kb/947821

If it does not help, then use method 2.

Method 2:

Please follow these steps:

a. Press Windows + R keys, type regedit in the run window and press Enter.

You may receive user account control message which shows, "Do you want to allow the following programs to make changes to this computer?", then please select "Yes".

b. In registry editor, locate and then select the following registry subkey:

HKEY_LOCAL_MACHINE\COMPONENTS

c. Right-click "COMPONENTS" and click "Export".

d. In the File Name box, type "COMPONENTS".

e. In the "Save in" box, click "Desktop", click "Save", and then save the file to the desktop.

f. In the details pane, right-click "PendingXmlIdentifier", and then click "Delete". If this value does not

exist, go to the next step.

g. In the details pane, right click "NextQueueEntryIndex", and then click "Delete". If this value does not exist, go to the next step.

h. In the details pane, right click "AdvancedInstallersNeedResolving", and then click "Delete". If the value does not exist, go to the next step.

i. Restart the computer and then try to install the updates again.

Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/322756

I hope this information helps.

Thank you

Hello Paz. Method 1 above just did not work.

               Method 2...I now have a 'COMPONENTS' file on my desktop and your instructions at point f above refer to a details pane. Where is it, how do I get to it and what do I do with the file when I have completed steps outlined above ie how do I get it back into the registry?

Hello Rumpy,

Thank you for the response.

Please refer to suggestions from Ratandeep replied on July 2, 2014 and check if it helps.

Thank you

Ratandeep

I have now input the 8 commands as suggested.

When I went to Control Panel/Windows Update there were 8 updates available - I did not need to check for updates, they were already there.

I have installed the updates and rebooted as necessary and performed an update check which appears to work as it should so we are getting somewhere as this is the first time in many weeks that this has happened.

Forgive me if I hold back on any 'attaboys' as it's early days yet.

Regards

Rumpymac