Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-07-01T21:38:38+00:00

    method 1

    what? i have no idea how to do this.. see below as my update does not work,,,,

    Important When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead:

    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

    Note Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.

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  2. Anonymous
    2014-07-01T22:19:47+00:00

    ok repair completed successfully, retried update go luck. ok on to method 2..

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  3. Anonymous
    2014-07-01T22:30:09+00:00

    ok method 2, not sure about your computer's registry, but mine does not have

    HKEY_LOCAL_MACHINE\COMPONENTS.... 

    BCD00000000

    Hardware

    sam

    security

    software

    systems

    that's it.

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  4. Anonymous
    2014-07-01T23:00:39+00:00

    I am trying the same method, found the same problem. Elsewhere I found that first you have to load Components

    Select the HKEY_LOCAL_MACHINE and click file, load hive then navigate to components (the file without any designation, not the txt file for example) in C:\Windows\System32\config.

    In this thread

    http://www.sysnative.com/forums/windows-update/3791-windows-update-not-working.html

    there is a suggestion that one user's problem is being caused by a bad hard drive which is causing bitshifts. I would appreciate any perspective on a method to repair files short of doing a refresh, necessitating very time consuming re-installs of other software (nothing unsual).

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