Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-06-19T13:21:54+00:00

    thanks again. but alas that did not help. any other ideas. it seems that this problem has no solution, even re installing OS seems to not be a cure..

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  2. Anonymous
    2014-06-04T13:21:04+00:00

    Hello Paz,

    Thank you for the reply.

    It is possible that third party software may be causing the issue.

    You may uninstall it and check the issue. To uninstall it, please use these steps:

    a. Press Windows + X keys and select programs and features.

    b. Right click on the program and select uninstall.

    c. You may restart the computer, if required.

    If it does not help, then I would suggest you to perform system restoreand check the issue.

    Refer this article:

    How to refresh, reset, or restore your PC

    http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

    Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

    I hope this helps.

    Thank you

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  3. Anonymous
    2014-06-04T13:14:39+00:00

    an idea... could it be that i installed SECUNIA update software on my system and this is somehow blocking the ability to have microsoft scan for updates????

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  4. Anonymous
    2014-06-04T12:52:53+00:00

    thanks so much for trying to help, but alas this did not work. One thing i really appreciate is the fact that you had me copy and paste ALL, i had tried this command prompt in the past BUT i copied and pasted each one individually. what a waste of time. thanks. maybe just maybe you have another idea. PLEASE.....

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