Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-06-30T18:20:40+00:00

    Same here....have more or less given up with this problem. I will be thinking very hard about whether purchasing another Windows operating system - when the time comes to upgrade - is a good idea.

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  2. Anonymous
    2014-06-30T14:25:18+00:00

    yes wilson you are so right. there has not be one original idea on this thread. all old hat all just blank heads talking. i have suffered with this for several months. reinstall is a joke, refresh too. 

    is someone out there with an original idea? please....

    mexico

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  3. Anonymous
    2014-06-30T13:24:20+00:00

    I will add to the list of people who have tried all these suggestions. I have already reinstalled my OS twice since buying this computer. I am not making extensive system modifications, using unusual software, or the like. This is a very frustrating situation.

    Right now I am trying WSUS Offline update (thanks for the link from contributors to this thread).

    I strongly agree this thread should not be marked RESOLVED.

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  4. Anonymous
    2014-06-27T13:33:24+00:00

    Hello Paz,

    Thank you again for the response.

    I would suggest you to refresh your computer and check the issue.

    Refer:

    How to refresh, reset, or restore your PC

    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

    Refer "Refresh your PC without affecting your files" section in the above article.

    Note: Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

    I hope this information helps.

    Thank you

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