Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-07-03T13:05:28+00:00

    typical wanker response. come on it is not a hardware issue it is a microsoft issue and you should be ashamed of yourself.  wanker....

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  2. Anonymous
    2014-07-03T12:30:43+00:00

    Hello Cuz,

    Thank you again for the response.

    It is good to know that Windows update works.

    However, I hope that important update will install after installing Symantec software.

    Please do let us know if you need any further assistance.

    Thank you

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  3. Anonymous
    2014-07-03T12:24:38+00:00

    Yup, Windows Update is now working.

    To test this I uninstalled a previously installed update, rebooted, and then launched Windows Update. I held my breath. Then I saw the "1 important update is available" message. Great!

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  4. Anonymous
    2014-07-03T11:43:30+00:00

    Hello Cuz,

    Thank you for the response.

    If you have activated Windows defender and firewall, then your computer is surely protected.

    Sometimes, there may be difference in the security software settings and its versions in different computers with same operating system installed.

    Please keep us informed about the status of the issue after reinstalling Symantec software.

    Thank you

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