Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail. (Oh - and the error message before the Win8.1 Update 1 was 80244FFF. I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it.

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Anonymous

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try.

paz from mexico

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Anonymous

2014-08-05T07:51:14+00:00

Hello Anclara,

Thank you for your response.

As you have tried all the troubleshooting to resolve this issue, I would suggest you to perform in-place upgradeand check if it helps. Please follow these steps:

a. Insert Windows 8.1 installation disk(DVD) in the DVD drive.

b. Press Windows + X keys and select file explorer.

c. Right click the DVD and select "Open".

d. Double click "Sources" folder to open it.

e. Scroll down to find "setup" and double click "setup".

f. Click "Install Now" and follow on-screen instructions.

g. Select "Upgrade" when "Type of installation" window appears.

Windows may check for compatibility and then in-place upgrade starts. Windows may restart several times while performing in-place upgrade.

If you do not have Windows 8.1 disk, please refer to this link to download it. Windows 8.1 key is required.

http://windows.microsoft.com/en-US/windows-8/upgrade-product-key-only?woldogcb=0

Note: I highly recommend backing up all of your important files and folders onto an external storage device before attempting any type of operating system repair or upgrade.

I hope this information helps.

Thank you
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Anonymous

2014-08-03T00:25:02+00:00

This fix worked for me.

I set up and enabled the proxy in IE and ran Windows Update with no problems. It found the updates and I was able to install them.

Then I disabled the proxy so my internet connection would work again and, Windows Update stopped working again. Same error code as before.

So, until Microsoft fixes this issue, each time I want to update, I'll have to enable the proxy and run Windows Update manually. The good news is that IE remembers the proxy settings, so all you have to do is enable the proxy.

I can live with this for a while, but I'd rather not. Microsoft, get this fixed!

Alan
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Anonymous

2014-08-02T22:08:04+00:00

Hi,

I have tried all of the suggestions indicated in this discussion and all have failed. Today I tried the WSUS offline definition update and got the following:

It did not help either.
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Anonymous

2014-07-16T01:47:20+00:00

hi mr pen pen, i have been suffering with this problem for three months and none of the tips, fixes, and just blah blah has helped. i installed the updates, via a microsoft web page. but alas no fix on updates.

can you please help me understand how to use the WSUS-Offline updates?

thanks
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